Help with Photos

I have OX El Capitan but I don't have Photos App. Still using iphoto '09 and the Mac store doesn't have Photos app. Where/how do I get Photos app? I can't upload photos and use photo streaming. Please help!

MacBook Pro (15-inch Mid 2009), Other OS, El Capitan

Posted on Oct 1, 2015 8:41 AM

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3 replies

Oct 1, 2015 12:54 PM in response to ALsings

Howdy ALsings,

Thanks for using the Apple Support Communities.


I see that you're looking for the Photos app on your Mac after updating to OS X El Capitan. You can find the application in your Applications folder, browsing through Finder. It might help switching to a list view when browsing your Applications in order to see everything easier.


Mac Basics: The Finder organizes all of your files - Apple Support


Take care.

Oct 1, 2015 1:09 PM in response to chuck_3rd

Thanks, I did as you suggested; however, there is no PHOTO app in Finder under Applications. My iphoto app is still there. Should I use something else like Dropbox to import my photos or some other app? I just need a way to get hundreds of photos off my phone quickly and onto my computer. I'm getting tired of trying to figure out how to install Photos (the NEW Apple photo app) onto my computer.

Oct 1, 2015 1:16 PM in response to ALsings

Hi Al,


Thanks for checking in your Applications folder. Since Photos should've been installed whenever you upgraded to El Capitan, I'd also like you to search Spotlight for it. If you still get no results, then the only way to get that installed is to reinstall El Capitan.


Mac Basics: Spotlight helps you find what you're looking for - Apple Support


Reinstall OS X from Recovery

If have a recent Mac, you can use OS X Recovery to reinstall OS X.

User uploaded file

  1. Turn on your Mac.
  2. Immediately after you hear the startup sound, hold the Command and R keys on your keyboard.
  3. Release the keys after the Apple logo appears.
  4. If prompted, select a Wi-Fi network, or connect your Mac to the Internet using an Ethernet cable.
  5. After the Recovery menu appears, select the option to Install OS X.
  6. Follow the onscreen prompts to select your destination disk and install OS X.

How to reinstall OS X on your Mac - Apple Support


Cheers.

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