HT202778: About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

Learn about About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

MamaYaw

Level 1 (0 points)

Q: My iphone 6 will not backup to the cloud automatically or sync with itunes to back up.

My iphone 6 will not backup to the cloud automatically or sync with itunes to back up. it is plugged in, connected to wifi.

iPhone 6, iOS 8.4

Posted on Oct 1, 2015 11:34 AM

I have this question too

Q: My iphone 6 will not backup to the cloud automatically or sync with itunes to back up.

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Helpful answers

by ephemeral761,

ephemeral761 Oct 1, 2015 11:38 AM in response to MamaYaw
Level 1 (47 points)

Oct 1, 2015 11:38 AM in response to MamaYaw

1. turn backups off
     restart phone
     turn back on
     try again

2. reset network settings and try again
3. delete your old backup and then try again

check settings>icloud>storage>manage storage> delete your old backup
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by MamaYaw,

MamaYaw Oct 1, 2015 2:11 PM in response to ephemeral761
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Oct 1, 2015 2:11 PM in response to ephemeral761

The backup delete did the trick. thank you.
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