Nodilis

Q: El Capitan USB audio problems.

I just installed EL Capitan on my Late 2012 Mac mini. I have connected NuForce Udac2 DAC to usb port and it constantly disconnects from computer. I can't play any audio thru DAC. Tried changing midi settings, reseting Pram nothing changes. On windows PC dac is working without any problem. Everything worked OK in Yosemite.

 

There is obviously some problem with USB audio in EL Capitan.

DO NOT UPGRADE to EL Capitan if you have some USB audio cards important for work.

 

This problem came up in beta releases and still Apple did not fix it. This is a HUGE let down for me, especially considering how many people use Dacs or usb speakers these days. 

 

I guess there is no difference between Apple and Microsoft these days. Everything that is released is not a finished product.

 

Guess I'll have to wait for 10.11.X for a fix...

Again, awful job Apple.

Posted on Oct 1, 2015 11:53 AM

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Q: El Capitan USB audio problems.

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  • by Shaman Rawb,

    Shaman Rawb Shaman Rawb Oct 23, 2015 3:14 PM in response to Nodilis
    Level 1 (0 points)
    Oct 23, 2015 3:14 PM in response to Nodilis

    I'm having skipping issues with my Native Instruments Traktor Audio 2 USB interface since El Capitan as well.

    They did issue a new firmware last month, but it didn't help. I'll keep you all posted as well.

  • by Eyewire,

    Eyewire Eyewire Oct 23, 2015 4:51 PM in response to Nodilis
    Level 1 (0 points)
    Oct 23, 2015 4:51 PM in response to Nodilis

    Yes, I have the same audio issue with my Yamaha CD-S3000 DAC after upgrading to the OSX El Capitan.

     

    The issues I have are:

     

    1. Constant drop connection with DAC. Sometime need to reboot the (2012) Mac Mini to regain the connection with DAC.
    2. Frequently and randomly Audio jittering, then music pause and mute, then music resume where it drop out.
    3. Frequently and randomly Audio jittering, then music pause and mute, then my Mac Mini just auto reboot by itself.

     

    Does Apple aware this issue? and any fix for this problem anytime soon?

  • by Eyewire,

    Eyewire Eyewire Oct 23, 2015 5:00 PM in response to Nodilis
    Level 1 (0 points)
    Oct 23, 2015 5:00 PM in response to Nodilis

    I agree with you, this is the worst ever OS upgrade from Apple!

  • by AlexNórdika,

    AlexNórdika AlexNórdika Oct 24, 2015 5:24 PM in response to Nodilis
    Level 1 (0 points)
    Oct 24, 2015 5:24 PM in response to Nodilis

    Same problem here, Mac Mini Late 2012, with M-Audio  Keystudio 49i, i know my interface is old but still working fine with Yosemite, but with this update is a constant Drop Audio Connection, i have to reboot the Mac, my interface is “Class Compliant” supposedly it should work fine.

  • by jhmacart,

    jhmacart jhmacart Oct 25, 2015 6:43 PM in response to Nodilis
    Level 1 (0 points)
    Oct 25, 2015 6:43 PM in response to Nodilis

    I have been in contact with Apple Support.  I have a uDAC NuForce 2 and it is not working.  Apple Support engineers looked at my logs and have determined that the upgrade in the iOS as created issues for these types of universal USBs.  They said that Apple has "tighten the constraints around using USB audio device."  Basically, tough luck and you should buy an Apple approved device.

     

    This is from the support person:

     

    "I can certainly understand your desire to find a way to continue using a piece of equipment that has worked so well for you in the past. I also understand why NuForce is telling you that “Apple should have no problem with the µDac 2 because it is a universal USB.”  However, I cannot argue with what the logs from your own system are telling us.  If the engineers at NuForce are willing to review the logs, perhaps they could contact the Apple engineers and come to some more-robust solution."

  • by Fogtola,

    Fogtola Fogtola Oct 25, 2015 6:59 PM in response to jhmacart
    Level 1 (9 points)
    Oct 25, 2015 6:59 PM in response to jhmacart

    This is absolutely ridiculous.  The nuforce dac worked flawlessly on Mountain Lion, Mavericks, and Yosemite.  There was no 3rd party software to install to use this device it is simply "plug and play" (remember that term Apple?).  El Capitan is released, the product no longer functions and it's the engineers at NuForce that need to find a solution?  Unbelievable.   My dual boot iMac is booting into Windows 10 more and more these days.

  • by Eyewire,

    Eyewire Eyewire Oct 25, 2015 7:50 PM in response to Nodilis
    Level 1 (0 points)
    Oct 25, 2015 7:50 PM in response to Nodilis

    I just reinstalled my OSX back to Yosemite. Just can not wait any longer for the patch from Apple.

     

    Everyone can follow this article to roll back your OSX from El Capitan to Yosemite:

     

     

    1. Be sure to back up all your music first, as well as other settings (Equalizer etc) and files.
    2. I did not use Time Machine Recover function, because I want a 100% clean installation of Yosemite.
    3. I know re-isntall everything is a painful process. But listening to those jittering noise music is even more painful.
  • by orkaan,

    orkaan orkaan Oct 25, 2015 8:45 PM in response to Nodilis
    Level 1 (0 points)
    Oct 25, 2015 8:45 PM in response to Nodilis

    The same even after 10.11.1 on my Late 2012 Mac mini with Behringer U-Phoria UMC202. So annoying! Going to find a way to get back on Yosemite, that's amazing.

  • by SuperSuly,

    SuperSuly SuperSuly Oct 26, 2015 6:29 AM in response to Nodilis
    Level 1 (0 points)
    Oct 26, 2015 6:29 AM in response to Nodilis

    Same problem with my Bose Companion 5. How that kind of problem can happen????

    It is crazy!

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Oct 26, 2015 7:20 AM in response to SuperSuly
    Level 6 (12,627 points)
    Mac OS X
    Oct 26, 2015 7:20 AM in response to SuperSuly

    Sorry to hear about all these problems. My several years old iMic still works perfectly with El Capitan.

  • by Shaman Rawb,

    Shaman Rawb Shaman Rawb Oct 26, 2015 8:03 AM in response to Luis Sequeira1
    Level 1 (0 points)
    Oct 26, 2015 8:03 AM in response to Luis Sequeira1

    Thats Great!

    Do you have a USB DAC like the topic of this thread is focused on?

     

    I have a 2010 Toyota FJ that runs great..... just adding more irrelevant info...

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Oct 26, 2015 8:16 AM in response to Shaman Rawb
    Level 6 (12,627 points)
    Mac OS X
    Oct 26, 2015 8:16 AM in response to Shaman Rawb

    Shaman Rawb wrote:

     

    Thats Great!

    Do you have a USB DAC like the topic of this thread is focused on?

     

    I have a 2010 Toyota FJ that runs great..... just adding more irrelevant info...

    FWIW, an iMic IS a DAC, despite its name.

  • by Marco29dpt,

    Marco29dpt Marco29dpt Oct 27, 2015 12:36 PM in response to SuperSuly
    Level 1 (0 points)
    Oct 27, 2015 12:36 PM in response to SuperSuly

    Try to reset SMC :

     

    shut down the mac

    unplug the wire of the power supply

    press start for 5 sec

     

    then replug the power supply wire

     

    restart

     

    Working well for me with companion 5!!!

     

    Marco

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Oct 27, 2015 12:51 PM in response to Shaman Rawb
    Level 6 (8,415 points)
    Mac OS X
    Oct 27, 2015 12:51 PM in response to Shaman Rawb

    Does the manufacturer of your card/device whatever have drivers for OS 10.11?

    Apple provided developers the code for El Cap months before it released

    Developers can choose to either check their drivers code to see if it works, or not, or fix if it's borked or retire the card, or replace it with a new model or abandon the line.

    None of these decisions are made by Apple. Furthermore Apple is not going to fix someone else problem for any reason. They released an OS that works with their equipment their software, anything 3rd party is UP TO THE DEVELOPERS OF THAT PRODUCT TO MAKE SURE IT WORKS OR NOT.

     

    if you can find the part in this EULA for 10.11 where it says Apple will fix this please post, otherwise I will show you where it says they will not.

    When you clicked agree and didn't read any of this it did not absolve you of knowing it's the responsibility of the developer, not apple to remedy this kind of thing in the event it happens:

     

    O. Third Party Software. Apple has provided as part of the Apple Software package, and may provide as an upgrade, update or supplement to the Apple Software, access to certain third party software or services as a convenience. To the extent that the Apple Software contains or provides access to any third party software or services, Apple has no express or implied obligation to provide any technical or other support for such software or services. Please contact the appropriate software vendor, manufacturer or service provider directly for technical support and customer service related to its software, service and/or products.*

     

    I GET IT, it ***** monkey butts and clearly it's not what any of you want to hear but Apple is not going to reverse course and fix other developers problems, possibly opening the door to causing some other problem. Contact your devices developer and use their forums and see if they can give you a working solution, beta driver or discount on a new whatever it is you need.

     

     

    * http://images.apple.com/legal/sla/docs/OSX1011.pdf

  • by Eyewire,

    Eyewire Eyewire Oct 27, 2015 1:08 PM in response to Nodilis
    Level 1 (0 points)
    Oct 27, 2015 1:08 PM in response to Nodilis

    I contacted with my DAC manufacturer, which is Yamaha.

     

    They told me they aware of this issue with the latest OSX, and will release a new driver to resolve this issue next month, November 2015.

     

    I Will keep post here after having the new driver installed.

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