Nodilis
Level 1 (13 points)

Q: El Capitan USB audio problems.

I just installed EL Capitan on my Late 2012 Mac mini. I have connected NuForce Udac2 DAC to usb port and it constantly disconnects from computer. I can't play any audio thru DAC. Tried changing midi settings, reseting Pram nothing changes. On windows PC dac is working without any problem. Everything worked OK in Yosemite.

 

There is obviously some problem with USB audio in EL Capitan.

DO NOT UPGRADE to EL Capitan if you have some USB audio cards important for work.

 

This problem came up in beta releases and still Apple did not fix it. This is a HUGE let down for me, especially considering how many people use Dacs or usb speakers these days. 

 

I guess there is no difference between Apple and Microsoft these days. Everything that is released is not a finished product.

 

Guess I'll have to wait for 10.11.X for a fix...

Again, awful job Apple.

Posted on Oct 1, 2015 11:53 AM

Close
Nodilis

Q: El Capitan USB audio problems.

  • All replies
  • Helpful answers

first Previous Page 4 of 20 last Next

  • by Nodilis,Helpful

    Nodilis Nodilis Oct 27, 2015 1:43 PM in response to JimmyCMPIT
    Level 1 (13 points)
    Oct 27, 2015 1:43 PM in response to JimmyCMPIT

    You missed the point completly. Yes, Apple and Eula states that the software and hardware is package and they will provide the support for Apple products.

    The main point here is that obviously USB ports and drivers ON APPLE PRODUCTS are not working correctly. I have a dac that is regular USB 2.0 and does not need any drivers for Mac or PC. Same is with most of  other users. My USB dac is working normaly in Yosemite and all previous os x systems and on all of the windows machines. Only in El capitan USB is dropping connection every time when i try to play anything thru this DAC. This problem was reported in early beta stages of El capitan from many users. The problem is clearly with Usb drivers in El Capitan and Apple should fix it. Usb is backward compatible standard and on many usb devices (like dacs that dont need drivers) nothing cant be changed on software side. The only one who is responsible for this is Apple and they should fix it because ONE PART OF APPLE PRODUCT IS NOT WORKING CORRECTLY - USB PORT.

  • by jhmacart,

    jhmacart jhmacart Oct 27, 2015 5:44 PM in response to Nodilis
    Level 1 (0 points)
    Oct 27, 2015 5:44 PM in response to Nodilis

    You are correct.  Universal USB can't be updated with software.  Apple is screwing a lot of people who have these type of devices. 

     

    I did download the recent update, which had "Resolves an issue that prevents certain Audio Unit plugins from functioning properly".   This did nothing for my DAC.

  • by stevedunstan,

    stevedunstan stevedunstan Oct 27, 2015 6:41 PM in response to Marco29dpt
    Level 1 (0 points)
    Oct 27, 2015 6:41 PM in response to Marco29dpt

    @Marco29dpt, thanks for the suggesting resetting the SMC but this did not work for me. I have a nu force u dac 2.

  • by xearthlingx,

    xearthlingx xearthlingx Oct 27, 2015 10:51 PM in response to gunitas
    Level 1 (135 points)
    Oct 27, 2015 10:51 PM in response to gunitas

    I have the Presonus AudioBox USB & MacBook Pro (early 2013). Have El Capitan 10.11.1 installed. Am using a high quality USB 2 cable http://www.cablestogo.com/product/28103/3m-usb-2.0-a-b-cable-black-9.8ft. Have had no problems at all with the AudioBox USB. But oddly if using basically the same cable, but 5m length http://www.cablestogo.com/product/28104/5m-usb-2.0-a-b-cable-black-16.4ft the MacBook will supply "power" to the Audiobox (as the front Red Light is on) but in "Sound Prefs" & Audio/Midi Utility... Audiobox does not even show up. Am aware that AudioBox USB is 1.1 & Macbook Pro USB ports are 3.0. Before I updated the MacBook Pro from Yosemite 10.10, to El Capitan 10.11.1... The AudioBox USB worked perfectly fine w/ the 5m USB 2 cable. It seems obvious somewhere that El Capitan 10.11.1 has altered it's USB 3 drivers in some way. The AudioBox USB is a class compliant core audio device, that requires no driver install for OS X 10.4 & above http://www.presonus.com/products/AudioBox-USB/downloads    

  • by xearthlingx,

    xearthlingx xearthlingx Oct 27, 2015 10:54 PM in response to xearthlingx
    Level 1 (135 points)
    Oct 27, 2015 10:54 PM in response to xearthlingx

    Also, resetting SMC & NVRAM does not solve the issue

  • by Marco29dpt,

    Marco29dpt Marco29dpt Oct 27, 2015 11:14 PM in response to stevedunstan
    Level 1 (0 points)
    Oct 27, 2015 11:14 PM in response to stevedunstan

    hello

     

    I dont know well what is dac 2.??? but my problem with EL CAPITAN was the disappears in the "preference system " the BOSE usb audio when EL CAPITAN

    wake up..... disconnect usb and reconnect usb BOSE usb audio it came back..... resetting SMC & NVRAM does solve the issue for me...


    Marco




  • by gunitas,

    gunitas gunitas Oct 28, 2015 5:59 AM in response to xearthlingx
    Level 1 (0 points)
    Oct 28, 2015 5:59 AM in response to xearthlingx

    @xearthlingx Let me ask you some questions since i have the same Presonus Audiobox usb BUT my macbook pro is late 2011.

     

    If you use a high speed USB 2.0 9.74 ft cable your presonus audiobox usb works fine ? No disconnection from the USB while reproducing itunes, spotify, etc  ?

     

    Whats different when you use the 5m cable ?

     

    Could you explain with more detail since my Presonus Audiobox gets disonnected from USB in less than 10min while reproducing music, so i have to restart itunes or spotify to get the sound back there.

     

    Thank you!

  • by xearthlingx,

    xearthlingx xearthlingx Oct 29, 2015 4:10 PM in response to gunitas
    Level 1 (135 points)
    Oct 29, 2015 4:10 PM in response to gunitas

    Using a shorter 3m USB 2 cable, solved the problem for me w/ the Audiobox USB (running El Capitan 10.11.1 on Macbook Pro - Late 2013) AudioBox USB completely stays connected & never disconnects with any audio apps I use (including iTunes, Spotify, Logic Pro X, Pro-Tools 12, MegaSeg). AudioBox is USB 1.1 & requires no driver, since it is a class compliant USB midi/audio device.

     

    I've tried using a 5m USB 2 cable here & get bad results (AudioBox will rarely connect, unless repeatedly plugging the device in & out). When I can finally get it connected... I get no audio output at all from the AudioBox & with-in a few min, it disconnects. Oddly I did not have this problem w/Mavericks & Yosemite, on the exact same MacBook Pro & AudioBox USB.

     

    My best guess could be that the Macbook Pro has USB 3 ports & Audiobox USB is 1.1. Apple may have updated the IOUSB 3 drivers w/ El Capitan, making them more strict for USB standards. 

  • by Paul Hugel,

    Paul Hugel Paul Hugel Oct 29, 2015 4:40 PM in response to moritzhberg
    Level 1 (10 points)
    Oct 29, 2015 4:40 PM in response to moritzhberg

    I have Bose Companion 5 speakers and had problem with the control pad volume adjustment  was disabled from the pad could only mute.

    I updated from 10.11.0 to 10.11.1 and it fixed my problems also good to go to utilities--> audio midi setup and  make sure output is set to 6 channel-16bit Integer

    I go to configure speakers --> Multichannel--> dropdown menu--> 5.1 Surround--> apply

  • by Fogtola,

    Fogtola Fogtola Oct 31, 2015 1:21 AM in response to Nodilis
    Level 1 (9 points)
    Oct 31, 2015 1:21 AM in response to Nodilis

    So from what I've gathered, the following devices do not work in El Capitan, but worked fine under Yosemite: 

     

    Nuforce dac,

    Audioquest Dragonfly,

    SoundBlaster X7,

    Emotiva XDA-2,

    Audeze Deckard,

    Duet2,

    M-Audio M-Track Quad,

    Tascam US-1800,

    Avid MBox,

    MSB Analog Dac,

    Fast Track Ultra,

    Audio Kontrol 1,

    Northstar Dac 32,

    Meridian Explorer,

    Miyo,

    Bose Companion 5,

    Teac A-H01 DAC,

    ZOOM R16,

    Focusrite Scarlett 2i2,

    Native Instruments Traktor,

    Yamaha CD-S3000 DAC,

    M-Audio  Keystudio 49i

     

    ...but it's nothing that El Capitan/Apple did, it's the engineers for these products that need to fix the problem.   It's your fault for buying something that isn't Apple.

  • by jhmacart,

    jhmacart jhmacart Oct 31, 2015 3:05 PM in response to Fogtola
    Level 1 (0 points)
    Oct 31, 2015 3:05 PM in response to Fogtola

    Actually the Nuforce DAC 2 is a universal USB system and has not software.  It should work on all devices. Apple choose to upgrade their audio protocols and made many universal USB system incapable.  Apple is responsible.  FYI Apple doesn't make a DAC.

  • by Fogtola,

    Fogtola Fogtola Oct 31, 2015 3:44 PM in response to jhmacart
    Level 1 (9 points)
    Oct 31, 2015 3:44 PM in response to jhmacart

    If you bothered to read the whole thread you would have seen that i already stated it's a universal usb device requiring no software.  I also referenced previous posts from beta testers stating El Capitan essentially broke usb audio devices.  I never said apple made a Dac, Apparently the sarcasm failed to reach you.

  • by memarkiam,

    memarkiam memarkiam Nov 1, 2015 3:50 AM in response to Fogtola
    Level 1 (0 points)
    Nov 1, 2015 3:50 AM in response to Fogtola

    Just to confirm, from my experience it's not about the device, it's about the app.

     

    Qobuz music streamer will only play out of the MacBookPro's internal speakers (after updating to El Capitain), even though my SoundBlaster USB DAC is shown and selected in Outputs

     

    Other apps (Tidal) and streamers (BBC R3 Live website) and system sounds play through the USB DAC fine.

     

    So I think it's in the app software that the issue is.

     

    Not saying it's not Apple's fault! Of course it is. It was working, they changed something, it's not working.

  • by D-Franc,

    D-Franc D-Franc Nov 4, 2015 7:22 AM in response to Nodilis
    Level 1 (0 points)
    Nov 4, 2015 7:22 AM in response to Nodilis

    I'm using the Sony UDA-1 which I just got.  I read that it wasn't working at all with 10.11, but that 10.11.1 "fixed" that issue.  I can confirm it works, but the audio is very distorted, but I feel it might be on my whole system for any audio output I use.  Is there something that would get rid of system-wide audio distortion?

  • by Luis Sequeira1,

    Luis Sequeira1 Luis Sequeira1 Nov 4, 2015 7:56 AM in response to D-Franc
    Level 6 (12,682 points)
    Mac OS X
    Nov 4, 2015 7:56 AM in response to D-Franc

    D-Franc wrote:

     

    I'm using the Sony UDA-1 which I just got.  I read that it wasn't working at all with 10.11, but that 10.11.1 "fixed" that issue.  I can confirm it works, but the audio is very distorted, but I feel it might be on my whole system for any audio output I use.  Is there something that would get rid of system-wide audio distortion?

    If you just play some audio using the computer speakers, is it always distorted? Then you have much more serious and probably different issue than most.

first Previous Page 4 of 20 last Next