Updated to El Captian

Question

Updated to El Captian

I did the update and now my map app that came with my iMac does not show streets and map just a blank screen and past searches with no picture or satellite. Can someone tell me why there is no map showing or is there something turned off on my end? It was working fine before it showed mu house and map as well.How to resolve this issue please apple reply as well. I know you are probably reading these as well.

Thank you all for your help.

iMac, OS X Yosemite (10.10.2), Please help asap

Posted on Oct 1, 2015 1:24 PM

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Answer 1

Oct 1, 2015 1:30 PM in response to KODIAKGRIZZLY-BEAR_01

Apple Specialists only reply to a topic if it hasn't been responded to for a given amount of time. Otherwise this is a user to user community.

The problem may be due to corrupted Map preferences after the El Capitan upgrade.

Open the Finder.

From the Finder menu bar click Go > Go to Folder

Type or copy paste the following:

~/Library/Preferences/com.apple.Maps.plist

Click Go then move the com.apple.Maps.plist file to the Trash.

Restart your Mac then try the Maps app.

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Answer 2

Oct 1, 2015 1:34 PM in response to Carolyn Samit

I do not see go to folder

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Answer 3

Oct 1, 2015 1:36 PM in response to Carolyn Samit

can you show me please step by step please.thank you

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Answer 4

Oct 1, 2015 1:40 PM in response to Carolyn Samit

got it your awesome it worked now how to clear all my search history?

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Answer 5

Oct 1, 2015 1:43 PM in response to Carolyn Samit

got it your awesome it worked now how to clear all my search history?

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Answer 6

Oct 1, 2015 1:47 PM in response to KODIAKGRIZZLY-BEAR_01

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Answer 7

Oct 1, 2015 1:48 PM in response to KODIAKGRIZZLY-BEAR_01

You're welcome 🙂

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Answer 8

Oct 1, 2015 1:49 PM in response to Carolyn Samit

again thank you but still cannot clear the history on map. This is for my iMac.

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Answer 9

Oct 1, 2015 1:52 PM in response to Carolyn Samit

but it is not showing how to clear under favorites? I still have old address under there?

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Answer 10

Oct 1, 2015 1:59 PM in response to Carolyn Samit

but it is not showing how to clear under favorites? I still have old address under there?

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Answer 11

Oct 3, 2015 8:34 AM in response to KODIAKGRIZZLY-BEAR_01

I lost my maps again can you send me the link again to fix it there is no map or satellite and you sent me a link to go to my go to folder and cannot find it. I think my maps is corrupted again.Need link again.

Thank you

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Answer 12

Oct 19, 2015 2:40 PM in response to Carolyn Samit

Carolyn Samit,

Thank you very much This help me

excellent!,

Should I Save some where the File (com.apple.Maps.plist) or it is safe to Discard?

Thanks again!

🙂

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