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Reboot fail after installing El Capitan help!!

I Just jjust installed El Capitan on the latest Mac book pro rentina. I have tried to restart and it does not reboot. Any suggestions on the fix?

MacBook Air (13-inch Mid 2011)

Posted on Oct 1, 2015 2:37 PM

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Posted on Oct 3, 2015 5:58 PM

I have the same problem and have restored twice with the same problem. I did run across this solution, but am to tired to try it right now. I do not plan to shutdown again until I can get it fixed on my other mac computer. Having the same problem on both. Keep you posted.


https://forums.developer.apple.com/thread/21331


Either way, this is best fixed from Recovery Mode, but you shouldn't have to reinstall again to boot normally because moving the kexts in Recovery Mode should allow the boot process to continue as normal. Let me know how it goes.


  1. So Boot into Recover Mode.
  2. From the central menu open Disk Utility.
  3. Then select the "Macintosh HD" partition, then the "Unlock" from the "File" menu (Skip this step if you can't see "unlock")
  4. Select the Get Help Online link from the meunbar to open Safari.
  5. Navigate back to this thread.
  6. Select all of the writing in bold below and press cmd+C to copy it to the clipboard:

    cd "/Volumes/Macintosh HD/Library/Extensions/" ; mkdir Unsupported ; mv hp* Unsupported ; mv B* Unsupported ; cd "/Volumes/Macintosh HD/System/Library/Extensions/" ; mkdir Unsupported ; mv Elt* Unsupported ; mv ssud* Unsupported ; rm -Rf /Volumes/Macintosh\ HD/Library/Application\ Support/Rox* ; rm -Rf /Volumes/Macintosh\ HD/Library/Application\ Support/Check* ; rm -Rf /Volumes/Macintosh\ HD/Library/Filesystems/*fuse* ; rm -Rf /Volumes/Macintosh\ HD/var/folders/*

  7. Then go to the Utilities menu, open Terminal and press cmd+V to paste the long command into it.
  8. Restart normally a couple of times to confirm
185 replies

Dec 10, 2015 2:26 PM in response to GSfromNL

Thank you very much GSfromNL! You made it easy for me. Made your lists that you described very well, used the Finder to dump stuff. I dumped the one that everyone seems to see, the Eltima, and also dumped one for a Wacom Pen Tablet. The pen tablet one had inspired some sort of incompatibility warning somewhere during the update process, so I dumped it. Was prepared to dump a bunch of unsigned stuff from Logitech, USBOverdrive & Canon, but left them and tried a restart. Two consecutive restarts with no issues.

Thank you, you are a wizard!

Dec 12, 2015 9:40 AM in response to sweejin

Same issue with El Capitan.


1. I was able to finally get to Recovery in order to go through the interminable re-install of El Capitan. Once that was finished a software update was started for Office.

2. Unsuccessful reboot that now hangs at the White Screen of Death (before I had Apple's Gray Screen of Death0

3. No ability to do Command Recovery

4. Holding down option to get to Disc Recovery now doesn't work either.


I am worse off HAVING re-installed El Capitan. My Imac is dead. El Capitan killed it

Dec 12, 2015 11:22 AM in response to fredfromdoornspijk

This is what sent me spinning back to ground zero.


Was able to do that full El Capitan download from the App Store (should be called Death Valley not some majestic mountain peak). Got everything back to normal. Was then prompted to update the download for Office via my automatic software update prompts.


Fatal mistake!


Went from Apple Gray Screen of Death to Apple White Screen of Death and interminable re-boots.


Have not tried the Kext removal. The wannabe geniuses at the Apple Genius Bar were totally clueless on this issue and just wanted to take my wallet for a service call.


Very disturbed by the continual Microsoftian lack of interest or concern about these major OS problems by Apple Corp. I guess I should have been "happy" when Yosemite only killed my Internal DVD drive. El Capitan has me dead in the water.


It's like the Bill Murray movie Groundhog Day

Dec 13, 2015 3:25 AM in response to bobbylon

Do not really understand your problems, but from reading, do not believe it is OS related. You wrote:

After reinstalling your Mac works, meaning El Capitan is working.

After an Office update it hangs, so there something did happen...

Maybe your HD is failing?

Try make a bootable thumb drive and check with disk utility. Did you make any backups? If not, make it now, before it is to late...

Anyway:

Please write down exactly what happens, and keep in mind: If you are looking for faulty Kexts and started Terminal from recovery, it will only find the libraries on your HD if you do a change directory to your internal HD (not the recovery partition) as in: cd /Volumes/MacHardDisk/ (substitute MacHardDisk with the name of your HD)

Surely somebody comes up with the fix!

BTW: You also wrote that Mavericks killed your DVD drive, IMHO impossible to happen, unless you did things with the DVD drive firmware (to make it region free?)

Dec 17, 2015 3:45 AM in response to GSfromNL

Ok, so far this is great, everyone is happy solving their issues deleting Kexts 🙂 that's nice


Mine is the same, after putting my password, Gets stuck halfway on the loading bar..


But what if I cannot get into safe mode (holding shift key)

Or that repair mode (command r), I have been trying to get into it and after the loading bar is sometimes stuck halfway, sometimes it's done and just either brings me the grey screen or just now, it starts to beep sadly "beep, beep, beep" (3 times) continously..


I'm using my tablet to access the forums and typing on it is a nightmare.. Plus I have work to submit!

Yaaay 😁 Very nice...! Lol...

Dec 19, 2015 9:29 AM in response to GSfromNL

I am really sorry to bother you again, but I have finally been able to get into recovery mode

Terminal is open.. I did type the same stuff you posted (system profiler SPExtensions...) Reading it from my tablet and typing it in terminal as is

I cannot copy and paste the code since I cannot open anything when terminal is open..

This is what I got :

/var/root/Desktop/KextsList.txt: no such file or directory


I am a designer, I dont code.. Please bare with me

Dec 29, 2015 11:46 AM in response to BobTheFisherman

To Bob and Casey:

This should work, but terminal (read Unix) wants EXACT names, uppercase, lowercase, spaces and so on...

If there is a space in the name of your HD: it is crucial to type EXACT as I explained below:


So: Try the following commands in Terminal to list the kexts on your internal drive:


cd /Volumes/HDname

Replace HDname with the EXACT name of your harddisk.

If there is a space in the name of your HD: Type a slash after the first name, then a space, then the second name: Like HDname\ XX, otherwise terminal will NOT find your HD!


Then:


sudo ls -1 /Library/Extensions/ ; sudo find /System/Library/Extensions -ctime +1d -depth 2 ; sudo find /Library/Extensions -ctime +1d -depth 2

This will give you all the kexts to sort out, if you found them:


Move all suspects to a different location with these commands:


sudo md ~/System/Library/KextNotSupported

sudo md ~/Library/KextNotSupported

sudo cp ~/System/Library/Extensions/EXACT KEXT NAMES /System/Library/KextNotSupported

sudo cp ~/Library/Extensions/EXACT KEXT NAMES /Library/KextNotSupported


Delete them in original location:

sudo rm ~/System/Library/Extensions/EXACT KEXT NAMES

sudo rm ~/Library/Extensions/EXACT KEXT NAMES


Note: replace EXACT KEXT NAMES with for instance EtimaAsync.kext


Hope this helps!

If so: Check the "box" this helped me.... Thanks!

Dec 29, 2015 2:18 PM in response to GSfromNL

I am by no means a computer wizard, so I am kind of lost on your directions. Is there a way that you can dumb it down and list step by step? Because I really need my computer to work. I have been trying to figure out how to fix it for over a week now. Would it just be easier to delete everything and start over? Or would that not fix the problem? All I know is that I was updating to the newest update but had to leave before it finished. When I came back home I kept getting the kernel panic warning and haven't been able to use my computer since.

Dec 29, 2015 4:06 PM in response to GSfromNL

I had a problem installing El Capitain on a 3 year old MacBook Air. Three times I tried with fresh El Capitain installs on a reformatted internal drive. Then used El Capitain Migration Assistant to migrate stuff back from a SuperDuper created copy of the original drive. Each time the first startup attempt from the updated internal drive failed with the forbidden icon. This fix from GSfromNL fixed everything! Ensure you do this on the backup drive before you migrate it back!


Thank you so much for giving perfect, foolproof instructions on how to do this!


Char

Dec 29, 2015 10:50 PM in response to LeeSniper

LeeSniper:


Most of these problems are the result of software conflicts on startup with Kernal Extensions (KEXT).

The boot up process fails to even reach the user LOGIN screen.


Moreover, boot-up into SAFE MODE does not help.


The best way to avoid this is to do a clean install of the OS X and then a migration from a backup disk.

However, if a user had already performed the upgrade, one needs to boot up from a different drive and then manually remove the KEXTs from the non-boot system. A task of manually determining what software is causing the conflict and removing it.


In the past, Apple had run conflict checking software prior to major OS updates.

I did not see this problem until the 10.11.2 update installed much more security software.

My clean install to a different disk without a migration of computer settings worked for me.

To do a clean install, one needs a backup first.

Reboot fail after installing El Capitan help!!

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