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sd card on iMac not working with el capitan

sd card on iMac not working with el capitan

iMac, OS X El Capitan (10.11)

Posted on Oct 1, 2015 3:17 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2015 3:38 PM

Try another SD card. When posting it would be helpful if you provided complete information such as how the card is connected, i.e. do you use a card reader, is the card still in the camera or does your iMac have an internal card reader. Also how is the card formatted and when you indicate "sd card on iMac not working with el capitan" what exactly does that mean?


We are all end users like yourself and rely on you to paint a clear description so we can begin to help you.

181 replies

Apr 13, 2016 6:10 PM in response to jillandsteve

Hope I'm replying to this right. I don't often post in these forums. At any rate, I had trouble with the reader on my iMac and did some net searching. I didn't try any of the resetting or other software/hardware options people posted. I just blew into the SD card slot. The first time I got one card to mount immediately. Then next one didn't work, so I blew hard in the slot again. From then on the other 4 cards I tried worked fine. In the forum where I found this option, some people were blowing compressed air into the slot and also getting decent results. Obviously this solution is unrelated to any software issues/hardware issues, but it's one more easy thing to try. Good luck all.

Apr 15, 2016 9:28 AM in response to jillandsteve

I'm having the same problem reported on this thread except my computer is MacBook Pro, Late 2010 with 2.8 GHz Intel Core i7 Processor.

I've reset the PRAM and SMC several times, but after 10 minutes or so the SD card ejects and the "Improperly Eject Media" warning appears on the screen.

I've recently upgraded my internal hard drive with SSD and replaced the internal super drive with another SSD; so I have two internal SSDs running on my laptop. My main SSD is running OS 10.6 while my second SSD is running OS 10.11.4. When I boot the laptop with OS10.6 the SD card does not eject improperly until I eject it. However, when I boot the laptop with OS 10.11.4 then the SD card would eject during use or non-use without my command. I think this is OS El Capitan issue and not a hardware issue. So, Apple stop the blame game and squash the bug on the current OS 10.11.


BTW, I've done a fresh OS 10.11.4 install on my second SSD and used the Time Machine backup to restore the main SSD.

Apr 22, 2016 7:05 AM in response to nunuboogie

This is clearly a driver/software issue and Apple would rather see us flee to Dell or Surface books than bother fixing it.


I'm grateful to ciclista for working with me, but frankly it's getting beyond what I feel comfortable doing to my machine. But it does seem to confirm that this is NOT a hardware problem.


HELLO APPLE!!!!!! Are you there? Didn't think so....

Apr 25, 2016 2:47 PM in response to jeep15cba

A restart should bring the SDHC reader back to life.

With 10.11.4, the SDHC reader functions for a few sleep cycles before failing.

If your reader is not working at all, it is much worse than I've had or heard of for this problem.

Don't bother with the PRAM reset or other nonsense, that stuff hasn't helped anything in years. IMHO.

Also, don't leave a card in the reader when it is put to sleep. I don't trust it, can't prove it is bad. But I've had strange things happen.


Let's hope 10.11.5 comes out with a better fix. 10.11.1 to 10.11.3 did nothing to fix El Capitan.

El Capitan was worth all I paid for it. Nothing.

Apple gets no money from me until it is fixed. After is becoming dubious. Those Surface computers look nice.


Good luck. We all need it.

May 1, 2016 4:05 AM in response to jeep15cba

After my hopes were raised by improved SDHC operation with 10.11.4, I have sad news.

Now, my SDHC card (tried two) will be self "ejected' by El Capitan after a few minutes on a clean cold boot.

So, whatever 10.11.4 did right is now un-did.

How did this stop working? I now see what you may be fighting.

Here is what I have updated since 10.11.4

  • iTunes 12.3.3.17
  • Microsoft OneNote 15.21
  • Microsoft OneNote 15.21.1
  • Digital Camera Raw 6.19
  • iMovie 10.1.2


During that time I also had a Time Capsule issue and a Google Drive issue to address.

I don't see how any this could have broken SDHC operation.

But something did. I have to start testing out SDHC before and after every software update now.

May 1, 2016 5:44 AM in response to boldie24

Indeed. WHERE IS APPLE?


Apparently this doesn't affect enough people to rise to whatever threshold. I've reported it to the developers via Bug Report and got a "that's interesting" in response. Perhaps some of you could remind us of how to report a bug in the conventional manner. And then ALL of us need to report this.


It is NOT a hardware issue!!!!

May 1, 2016 11:20 AM in response to nucleon2000

The problem was introduced in 10.11 on 9/30/15 as I recall.


Not fixed in 10.11.1, 10.11.2, 10.11.3.


El Capitan 10.11.4 around 03/21/16 seemed to have improved reliability of using SDHC cards, but as noted above, this recently "self-terminated" on my computer.


Extrapolating, my guess is that 10.12 will solve the problem.

The world is an imperfect place. I think John Bender said it in "The Breakfast Club".

May 2, 2016 7:03 AM in response to nucleon2000

I was having the same problem and tried a bunch of fixes suggested on this thread with nothing working. The card reader was not appearing when I inserted a memory card, there was "no internal card reader" under my system report and I could only see the card via the disk utility app but still not mount the card.

Saw this on another thread and it worked straight away, download and install the driver found at this page:

http://www.acs.com.hk/en/driver/4/acr38-smart-card-reader/


My card is now reading the exact same SDHC card that it would not read 5 minutes ago. Hope it works for you!

May 11, 2016 6:21 AM in response to jillandsteve

I had the same problem and found a wonderful solution here:

I'll quote the important part:


Turns out this is not a software problem, but a hardware problem. There is a small switch inside the card reader that signals to the computer that a card has been inserted. This switch can get stuck.The solution is to insert a toothpick or other non-conductive “stick” into the SD card slot to free up the switch. According to posts on the Apple site, the switch is located at the top/back of the card slot.


I tried this and it worked on my iMac late 2009. Bazinga!


Disclaimer: I haven't read all the posts in this thread, so I hope this has not been posted before.

May 27, 2016 6:20 AM in response to DrToz

Thanks DrToz


I'm using a transcend Jetdrive (128gb) as an additional document store in my SD card slot... Running El Capitan 10.11.5 on a McBook Air (13, Mid2012) with all the problems everyone else was having... downloaded and installed the "PC/SD Driver Installer" (18-Feb-2016, Version 1.1.2, Mac version of course) Rebooted with the SD Card removed...

  • Did a System Report and the Card Reader was visible again (no need for a NVRAM reboot, hooray!)
  • Inserted the SD card - mounted without issue...
  • Read/Write to a few documents for a while, no disappearance...
  • then for the real kicker... I put the MacBook Air to sleep... No issues...

3 days later, and at least 20 sleep cycles later and still no disappearing acts!

*fingers crossed* this stays like this... and when apple does another system update - they don't break this as a result...

-drew

sd card on iMac not working with el capitan

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