iCloud backup still not working after iOS 9.0.2

Aftter upgrading to 9.1 and the iCloud back up still doesn't work I'm seriously beginning to get fed up with Apple. when I first adopted Mac over PC many years ago, I had an early Macbook, an iPhone 3 and eventually an iPad2..........everything that convinced me to go Mac was because it was simple and intuitive to use over Windows with all the BS that was involved with drivers and reboots, blue screens etc.......It now appears that Apple are obviously hiring ex Windows employees and the IOS has become unwieldy......this iCloud back-up mess has convinced me that Apple are no longer listening to their customers !

To have a system that requires me to have to go to the Mac and ignore the iPhone, iPad 2 Air or iTunes and delete backups on the Mac is rediculous and long winded......they have gone backwards and continue to ignore our concerns.......they I'm sure will remove this 'rant' as they call our comments...just like they did the last time !

wow... how do I 'unsubscribe' from this nonsense.

Ditto here. Go to your Profile and select Preferences :-)

This worked for me. As soon as I deleted the MDM profile, I was able to turn iCloud backup back on and perform a manual backup. Thanks! Although I'm sure our IT guys won't be too happy about that.

Question, what is an MDM profile and where can one find it? Thanks for any thoughts. D

If you get your company email/calendar on your iPhone, it's a way for the company to enforce certain security rules (i.e. require passcode) and remotely wipe your device of company information if necessary. Go to Settings -> General -> Device Management (will only show if you have an MDM profile - it's just under the VPN item).

Our support team logged a ticket with AirWatch, and it turns out that even though they had iCloud backup enabled, there was a separate option to allow the backing up of documents. Once they enabled that, I was able to re-implement the MDM profile and iCloud backup works perfectly now. I've had the MDM profile on my phone for over a year now and was always able to use iCloud backup without a problem until I upgraded to iOS 9.

Thanks for the explanation.....appreciated ! I noticed the other morning that the iPad2 Air had suddently after a month of no iCloud Back-ups it did one all on it's own.....after searching around a bit it appears Apple have changed iTunes.......the back up section of iTunes no longer works, but does a local backup instead. If you go to Settings (on your device without iTunes), scroll down the left side to iCloud, when it opens the window on the right side make sure iCloud switch is "On" then scroll down that window and click on "Back-up Now" and it'll do an iCloud back up for ya.......works in IOS 9, 01, 02 and 9.1. with iPad2 Air and iPhone 6 Hope that helps Dave

Still no succes here neither manual or anything cant even back up with itunes yes it will back up to the computer but not to icloud las backup almost a month ago no idea what is going on every single suggestion given in this forum I have tried wiped phone and all and yet nothing. Obviously a lot of people are complaining about the same issue but latest sof update not even a mention of this issue payin for icloud space that I cant even use just want to solve the issue anyone from apple????? Suggestions coments or ideas even a we working on it would be nice.

Please read my note above, It appears you can no longer use iTunes to back up to iCloud you have to do it on the device itself without iTunes.

it has worked fine for me several times now and I was having all the same issues as you. Good luck. Dave

Thanks Dave yeah I noticed that a while ago no iCloud back up on itunes any more...but your suggestio has not worked for me either tried that a couple of weeks ago and nothing actually I try that often wating on a miracle but nope so far even doing it they way it worked for you did bot for me it is strange how some methods have worked for some but not others just ads to the mystery of this whole icloud back up issue

FYi if it matters but is always the the same message

calculating estimated time then stays there for a long time then i get the could not do backup

I am able to backup my 6s using the cloud. However, my problem is the backup. I had to restore my phone and the backup did not restore any texts and most of the apps were Unusable. I had to delete and redownload them.

When I restored from an iPhone 6 backup, everything worked fine.

I did see that message myself a few weeks back and followed a suggestion from another fellow to Turn OFF iCLoud then do a complete reboot of the device and then turn iCloud back on and try the back-up again.... worth a try, it did seem to get rid of that message for me anyway. Good Luck mate... Dave

I Updated to 9.1 and my iCloud backup stopped working again after just about getting it to work. My partner's iPhone is doing the same thing. I've tried deleting the old backup and everything. Keeps failing towards the end of a very long wait. Apple really need to sort this **** out. It's the basics here! Right now if my iPhone is lost or stolen I have no backup; so I may as well just pick up a Samsung as my next device if I'm starting over. I told Apple about my issues. They really just don't care. Just read off a script. Even told me to try wipe my device and restore feom backup! When I have no bloody backup!!! Idiots.

Sorry to hear of your back-up problem continuing mate....yes I agree it is very frustrating when as customers we pay a premium for what 'used to be' a good device made by a company that actually cared about it's customer base !

My back-ups are working (On the device itself) with 9.1 but the system does still have unresolved issues......for instance every now and then it simply 'fails' for no reason? and the most annoying of all, the IOS switches 'off' the dam iCloud Back-up switch on it's own ! I turn it on and look the next day after a back up failed only to find the darned switch off. You are completely correct in being frustrated with Apples apparent lack of caring and your plan to go Android is fair under the circumstances. I've spoken to a lot of very angry Apple customers of late and they are all deciding NOT to do further updates period !

Take Care and good luck. Dave

I have been following this post with my own additional problem of the iCloud showing the wrong user space. None of that Networks Setting Reset thing helped and nor did the logging in and out of the iCloud account. This is what has worked for me.

Problems: 😟

1. iCloud showing almost full with an unknown 3.51GB backup data that cannot be found on iPad, iPhone and iCloud.com. It was almost impossible to delete.

2. My iPad showed a 0KB backup size. When I tried to delete that backup and run once again, the 0KB size remain constant but the next backup size was 3.3GB. It simply showed me that I am out of space. I never had a free space of less than 2.5GB.

3. I could not delete those apps from my iCloud backup preferences showing an error "The backup could not be deleted right now". I was so stuck.

I believe most of the people do have the problems as mentioned above. I would ask all of you to try this before restoring your phone and settings or upgrading it to iOS 9.1. That's even more tricky, so.

Solution: 🙂

1. My iPad was showing a 3.3GB backup with "No data" shown in all the apps. I deleted the backup first and turned my iCloud backup off.

2. I knew which apps were having too much data previously. I ran a full backup on my PC and deleted all those space hogging apps. This made them disappear from the iCloud apps backup options.

3. Tried backing up the iPad with all the remaining (no third party other than GMail, Facebook and WhatsApp) apps or say, native iOS apps. I doubted that it would stop after sometime but voila! It completed.

My advice (from my experience) is to: 😉

1. Take a full backup of third party apps and documents on PC via iTunes. You may click the Apps tab, select those thrid party apps individually and backup. You may reinstall all those third party apps later, once the iCloud backup is completed successfully. Remember, there is an option to backup all those apps' data via PC/Mac iTunes and you most certainly won't lose any of it. DO IT FIRST!

2. Perform an iCloud backup having no third party apps (you may allow the non-space hogging apps to remain in the iCloud preference) installed on the iPad or iPhone. Let it run completely. It will be only native iOS apps with a few apps like Facebook, GMail, WhatsApp only. This somehow overwrites or deletes or does something good to that buggy unknown backup.

I had a very slow internet connection but I believe it will work well for users in other countries.

I hope this helps all the concerned people. Kindly let me know if it worked. Thanks! 🙂