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Helpful answers
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Oct 2, 2015 1:04 AM in response to Janinefromzafby thunderzzz,Looks like a phishing attempt. Who sent you this e-mail? What is the e-mail address of the sender?
You may find info about phishing attempts here:
https://www.apple.com/legal/more-resources/phishing/
https://support.apple.com/en-us/HT204759
Report a scam to Apple here: reportphishing@apple.com
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Oct 2, 2015 1:18 AM in response to Janinefromzafby seventy one,The right forum would have been 'Using Apple Support Communities' ... but I mention that by the by. It's no great problem. I would say it is 99.99% a scam. Apple do not send you conventional emails, nor follow up with some pseudo formatted version of the same message. And they never address you other than by the name they know you as.
Once you've followed thunderzzz's report phishing suggestion, delete them both.