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Can not update software to 9.0.2. Gives a error message

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Posted on Oct 2, 2015 2:09 AM

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Posted on Oct 2, 2015 2:15 AM

Hi! Restart your device and try again.


Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


After that, try updating your device once again.

2 replies
Question marked as Best reply

Oct 2, 2015 2:15 AM in response to Brandon_t_2000

Hi! Restart your device and try again.


Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


After that, try updating your device once again.

Can not update software to 9.0.2. Gives a error message

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