10 Replies Latest reply: Nov 9, 2006 10:07 AM by David Gimeno Gost
William Brawley Level 2 Level 2 (215 points)
Hi everyone,

For some reason starting today I can't download any new mail from my Gmail account to Mail. I have double checked that my settings are correct. Is it possible that it is something on Google's end (like pop.gmail.com is down)? Also, I am still able to login to Gmail via web-based and check my email perfectly. I also have an IMAP email account in Mail for my college's email and it works fine.

Is there something wonky with Mail or Google?

Thanks,
William

12" PowerBook G4/1.5GHz/SuperDrive/80GB/1.25GB RAM, Mac OS X (10.4.8), 4G 20GB iPod, OWC Mercury Elite Pro 500GB FW HD, OWC Portable 80GB FW HD
  • J D Knight III Level 4 Level 4 (3,415 points)
    I just sent myself an email and Mail was able to get it from Gmail.

    Has anything changed? Any Updates?

    Have you tried repairing permissions?

    Are you accessing from work/home?
  • David Gimeno Gost Level 7 Level 7 (20,775 points)
    Hi William.

    What does “I can't download any new mail from my Gmail account to Mail” mean?
  • William Brawley Level 2 Level 2 (215 points)
    @David: What I mean is that when I click Get Mail, my Gmail inbox eventually times-out (I guess) - I keep getting the spinning progress indicator next to the account name, until the error icon with a "Connection Failed" message appears.

    But yeah, I sent a test message from the webmail version, and still I couldn't receive it. It showed up in the webmail inbox.

    What would repairing permissions do in this case? I can still get email in Mail from my other college account.

    Thanks,
    William
  • Harris Henderson Level 1 Level 1 (0 points)
    I can't offer any advice, but I can tell you that I am having the same problem. It just started yesterday. The added wrinkle on my end is that one of the gmal accounts works (my wife's) but mine doesn't any more. Very strange. It just times out after a while. But there is absolutely no meaningful difference in the settings between the account that does work and the account that doesn't (except the password and sign-in name etc.) So I really don't understand the problem.

    wish I could be more help,

    h
  • Harris Henderson Level 1 Level 1 (0 points)
    an added caveat -- I can send emails from the gmail account -- it just can't receive them. is that true for you too? Anyone got any ideas?

    h
  • David Gimeno Gost Level 7 Level 7 (20,775 points)
    I keep getting the spinning progress indicator next to the account name,
    until the error icon with a "Connection Failed" message appears.


    What does Window > Connection Doctor say?
  • Harris Henderson Level 1 Level 1 (0 points)
    I don't know about the rest of you but mine says something to the effect of: please check user name and password, log in failed.
  • J D Knight III Level 4 Level 4 (3,415 points)
    Repairing permissions should be a first in all troubleshooting. You would not believe the things that can fix... so many I can't/nor will try to list... easier to list what it wont fix... which I cant think of except HW issues.

    So I ask again, did you repair permissions?

    How are you connected to the internet? (dialup/broadband/work... give names)

    Anything change updates/installs? (list anything within a week of the problem presenting itself)

    I may know your answer but wont know until you give me more information if it fits or applies to your particular situation.
  • William Brawley Level 2 Level 2 (215 points)
    Well as of this morning everything is back to normal. I guess Google was having some server problems with Gmail. Oh well, thanks for the help guys.

    -William
  • David Gimeno Gost Level 7 Level 7 (20,775 points)
    You’re welcome.

    Take a look at the following article in case it has a bearing on what happened:

    Why has my Gmail account been locked?

    In particular, what’s the time interval chosen in Mail > Preferences > General > Check for New Mail? If it’s set to Every minute, change it to Every 5 minutes to prevent the problem from happening again (if that’s what happened).