Apple watch update is taking hours

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Level 1

6 points

Apple watch update is taking hours

I started my update two days ago. First it had to be downloaded to my phone which took forever and then I spent several hours yesterday trying to get it installed. The progress bar took HOURS to get the watch downloaded, verified, and installed and after HOURS it failed.

I tried again, this time it told me the watch must be connected to power (it was) and it needed to be 50% charged (it was) so it wouldn't update.

I tried rebooting both and got the same message about connecting and power level.

I then went thru the lengthy process of un pairing and re pairing to get the update to go.

This time some new watch faces appeared but the watch still said it needed an update. So I'm back at it again today. started about 30 minutes ago and it is still going. You gotta fix this Apple.

I'm sure it will eventually work but so far I'm disappointed in the update process and the watch itself. It is slow. We went to have lunch yesterday and by the time Yelp booted up, we had already found a place to eat. Some of the apps take minutes to load and once they do, their functionality is almost useless.

Posted on Oct 2, 2015 5:10 AM

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Answer 1

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Jonathan UK

Level 10

163,781 points

Oct 2, 2015 5:27 AM in response to jjrides

Hi

This is a user-based technical support community - you are not taking to Apple here.

You mention that "some new watch faces appeared". Are you referring to the watch faces that were added in watchOS 2? If so, restarting both devices may have cleared any message that an update was still required.

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Answer 2

jjrides Author

Level 1

6 points

Oct 2, 2015 5:43 AM in response to Jonathan UK

So the third time was the charm. It took about an hour for the update this morning and the phone is saying the update is complete now. That's probably about 4 hours of trying. Not something you want to do a lot of.

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