hidd process is preventing my macbook pro from sleeping

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hidd process is preventing my macbook pro from sleeping

Hi,

I recently installed the latest OS and since then my macbook is not sleeping. I checked the Activity Monitor and found that hidd process is preventing it from sleep. I did the SMC reset and nothing changed.

===============================

2015-10-02 11:56:29 -0400

Assertion status system-wide:

BackgroundTask 0

ApplePushServiceTask 0

UserIsActive 1

PreventUserIdleDisplaySleep 0

PreventSystemSleep 0

ExternalMedia 0

PreventUserIdleSystemSleep 0

NetworkClientActive 0

Listed by owning process:

pid 94(hidd): [0x00000cf9000902e8] 00:03:16 UserIsActive named: "com.apple.iohideventsystem.queue.tickle"

Timeout will fire in 115 secs Action=TimeoutActionRelease

Kernel Assertions: 0xc=USB,BT-HID

id=501 level=255 0x4=USB mod=12/31/69, 7:00 PM description=com.apple.usb.externaldevice.14100000 owner=USB Keyboard

id=504 level=255 0x8=BT-HID mod=12/31/69, 7:00 PM description=com.apple.driver.IOBluetoothHIDDriver owner=BNBMouseDevice

Idle sleep preventers: IODisplayWrangler

MacBook Pro with Retina display, OS X El Capitan (10.11), null

Posted on Oct 2, 2015 8:58 AM

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Answer 1

Nov 11, 2017 8:52 PM in response to wzoaqan

I have this exact problem after upgrade from 10.10.5 to 10.13.1.

In Terminal app, type this command: pmset -g assertions

If you get the exact results above - pid number will likely be different, and there may be cryptic messages about the bluetooth mouse - then read on.

A couple of searches led me to this conclusion:

When I go into sleep mode, iMac isn't processing the request fast enough, such that any movement of the mouse will pop my iMac right back out of sleep. UserIsActive then prevents sleeping.

Solution: Click Apple, click Sleep, and GIT YO HAND OFF OF THE MOUSE IMMEDIATELY. Does not seem to be affected by keyboard activity after selecting Sleep. I guess a performance-related issue - iMac hasn't completed some activity due to longer code path in the new improved version.

I'm happy again, no longer have to do shutdowns.

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Answer 2

Oct 9, 2015 6:41 AM in response to wzoaqan

I am also having the same issue. here is my wake reason wake log. ever since i updated to El capitan, my rMBP 15 inch gets hot when it is put to sleep and drains my battery

Oct 9 04:19:00 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:19:00 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17443.268831: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:19:00 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17443.503545: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:19:00 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:19:48 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:19:48 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:19:48 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17483.859085: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:19:48 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17484.149144: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:19:48 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:20:37 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:20:37 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:20:37 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17524.570543: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:20:37 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17524.808645: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:20:37 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:21:26 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:21:26 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:21:26 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17565.226353: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:21:26 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17565.454952: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:21:26 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:22:15 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:22:15 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:22:15 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17605.839033: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:22:15 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17606.074428: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:22:15 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:23:03 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:23:03 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:23:03 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17646.437722: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:23:03 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17646.731779: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:23:03 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:23:52 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:23:52 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:23:52 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17687.165516: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:23:52 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17687.454830: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:23:52 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:24:41 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:24:41 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:24:41 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17727.885599: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:24:41 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17728.122054: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:24:41 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:25:30 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:25:30 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:25:30 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17768.458623: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:25:30 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17768.750188: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:25:30 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:26:18 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:26:18 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:26:18 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17809.171900: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:26:18 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17809.405634: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:26:18 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:27:07 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:27:07 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:27:07 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17849.765943: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:27:07 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17850.055666: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:27:07 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:27:56 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:27:56 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:27:56 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17890.469162: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:27:56 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17890.759694: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:27:56 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:28:45 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:28:45 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17931.143009: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:28:45 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:28:45 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17931.427957: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:28:45 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:29:34 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:29:34 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:29:34 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17971.884233: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:29:34 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 17972.124661: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:29:34 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:30:22 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:30:22 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:30:22 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18012.554025: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:30:22 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18012.793682: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:30:22 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:31:11 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:31:11 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:31:11 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18053.309175: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:31:11 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18053.546978: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:31:11 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:32:00 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:32:00 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:32:00 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18093.958416: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:32:00 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18094.248183: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:32:00 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:32:49 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:32:49 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:32:49 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18134.728438: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:32:49 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18134.964923: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:32:49 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:33:38 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:33:38 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:33:38 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18175.359911: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:33:38 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18175.647865: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:33:38 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:34:27 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:34:27 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:34:27 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18216.165258: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:34:27 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18216.400565: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:34:27 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:35:15 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:35:15 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:35:15 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18256.811906: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:35:15 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18257.100013: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:35:15 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:36:04 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:36:04 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:36:04 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18297.582308: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:36:04 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18297.812638: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:36:04 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:36:53 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: ARPT (Network)

Oct 9 04:36:53 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 04:36:53 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18338.212703: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:36:53 javiers-MacBook-Pro kernel[0] <Notice>: ARPT: 18338.501854: ARPT: Wake Reason: Wake on excessive wake

Oct 9 04:36:53 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 06:35:12 javiers-MacBook-Pro kernel[0] <Notice>: Wake reason: PWRB (User)

Oct 9 06:35:12 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

Oct 9 06:35:12 javiers-MacBook-Pro kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

javiers-MacBook-Pro:~ Insanity$

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Answer 3

Oct 13, 2015 4:33 PM in response to wzoaqan

i just kind of fixed mine. i realized that this was only happening with my home network that it was connected to. i have multiple wifi bands at home and the one causing it was my 5ghz wifi

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Answer 4

mlannen

Level 1

0 points

Oct 14, 2015 6:45 AM in response to Insanelyepic

Very interesting! I am at a hospital at the moment and it only starting happening since I have been here. I might try turing off Wifi tonight and see if that stops the excessive drain.

This is what is in my logs over and over:

Oct 14 07:10:39 TARDIS kernel[0] <Notice>: Wake reason: ?

Oct 14 07:10:39 TARDIS kernel[0] <Notice>: ARPT: 95091.964373: ARPT: Wake Reason: Wake on excessive wake

Oct 14 07:10:39 TARDIS kernel[0] <Notice>: ARPT: 95092.254264: ARPT: Wake Reason: Wake on excessive wake

Oct 14 07:10:39 TARDIS kernel[0] <Notice>: [HID] [ATC] AppleDeviceManagementHIDEventService::processWakeReason Wake reason: Host (0x01)

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Answer 5

Oct 16, 2015 9:27 PM in response to mlannen

it is still very bad. my macbook still connects to the 5ghz network by default when home and sometimes i forget to turn off the wifi or change network so my macbook starts to burn up. like now, it was about 150 degrees and rising. this really gives me a safety concern. and now I'm limited to use a certain network at home?? this is all bad

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