HT201472: If your iPhone, iPad, or iPod touch is lost or stolen
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Q: When I entered and without knowing erases my iphone.After that the iphone restarted and couldnt pass activation.How can I solve th ... When I entered and without knowing erases my iphone.After that the iphone restarted and couldnt pass activation.How can I solve this problem? more
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Helpful answers
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Oct 2, 2015 10:19 AM in response to infinitelove7by AmishCake,If the activation credentials are not your own, you must contact the original owner to have them remove the device from their iCloud account. If you cannot get hold of the original owner, you won't be able to activate the device. See: iCloud: Activation Lock