Breezy925

Q: Can NOT connect to Apple pay on watch

I tried to set up the Apple pay on watch however it keeps saying

COULD NOT CONNECT TO APPLE WATCH

Make sure you Apple Watch is nearby, powered on an not in Airplane Mode.

 

It's on my wrist as I sit at my desk tying to set up.

 

Any help would be appreciatedl

 

THANK YOU

iMac, OS X Mountain Lion (10.8.4)

Posted on Oct 2, 2015 10:48 AM

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Q: Can NOT connect to Apple pay on watch

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  • by Jonathan UK,Helpful

    Jonathan UK Jonathan UK Oct 2, 2015 1:38 PM in response to Breezy925
    Level 7 (30,804 points)
    Apple Watch
    Oct 2, 2015 1:38 PM in response to Breezy925

    Hi

     

    Check that both Bluetooth and Wi-Fi are enabled on your iPhone and that your iPhone is connected to your watch:

    - Settings > Wi-Fi

    - Settings > Bluetooth - check that Bluetooth is enabled and that, beneath that, your watch is listed as Connected under My Devices.

     

    On your watch, open the Settings Glance:

    - Swipe up on the watch face, swipe left/right to the Settings Glance, check whether Connected or Disconnected - and disable Airplane Mode if it is active.

     

    If your iPhone settings are correct and your watch is not in Airplane Mode, it may help them to reconnect if you restart both your iPhone and your watch, turning both devices off first, then restarting your iPhone before restarting your watch:

    - To turn your watch off: press and hold the side button until you see the Power Off slider; drag the slider to turn off.

    - To turn it back on: press and hold the side button until you see the Apple logo.

  • by Breezy925,

    Breezy925 Breezy925 Oct 2, 2015 11:22 AM in response to Breezy925
    Level 1 (4 points)
    Apple Watch
    Oct 2, 2015 11:22 AM in response to Breezy925

    A GREAT BIG THANK YOU!

     

    I tried what you said and now  "IT'S WORKING!" 

     

    THANK YOU again Breezy925 Boston MA

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 2, 2015 11:26 AM in response to Breezy925
    Level 7 (30,804 points)
    Apple Watch
    Oct 2, 2015 11:26 AM in response to Breezy925

    Delighted to hear that - you're most welcome!