I installed OS X EL Capitan and since the install my computer crashes and shuts down 2-3 times a day. There is no logic or pattern to these crashes. Anyone else having this issue?
MacBook Air (13-inch Mid 2013), iOS 9.0.2
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Thanks for the suggestions! I will try those and see if it helps.
I have the same issue, maybe is the high performance graphics card.
I don't think is safari problem, but when you access a site that requires high graphics then the problem occurs.
Today I downloaded a free program in order to push my mac to use only integrated graphics card and is working smoothly so far.
On my Mac, it is Safari. Doesn't release RAM. No problems any more since I started quitting Safari - thing I never did previously.
Hey Luis and others. Updated to El Capitan and have now experiencing regular black screen and reboot. Would appreciate you taking a look at my etrecheck report and calling out anything you might see
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-10 22:41:30
Download EtreCheck from https://etrecheck.com
Runtime 2:24
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Hardware Information: ⓘ
MacBook Pro (15-inch, Mid 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro5,3
1 2.8 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Soon - Cycle count = 1192
Video Information: ⓘ
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ⓘ
OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour
Disk Information: ⓘ
FUJITSU MJA2500BH FFS G1 disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (85.18 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868 ()
USB Information: ⓘ
Apple Card Reader
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Anywhere
Kernel Extensions: ⓘ
/Applications/WiTopia.app
[not loaded] com.viscosityvpn.Viscosity.tap (1.2 - 2014-10-18) [Support]
[not loaded] com.viscosityvpn.Viscosity.tun (1.2 - 2014-10-18) [Support]
/Library/Extensions
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-05-03) [Support]
/System/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (1.6 - SDK 10.8 - 2016-05-03) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 165 Apple tasks
[running] 66 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 46 Apple tasks
[loaded] 162 Apple tasks
[running] 80 Apple tasks
Launch Agents: ⓘ
[failed] com.localphone.postlogon.VoIP.plist (2012-10-09) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2014-08-05) [Support]
Launch Daemons: ⓘ
[loaded] com.apple.installer.osmessagetracing.plist
[failed] com.localphone.daemon.VoIP.plist (2012-10-09) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2014-08-05) [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-12-17) [Support]
[loaded] com.rogueamoeba.instanton-agent.plist (2014-09-26) [Support]
[loaded] net.witopia.WiTopiaHelper.plist (2014-10-18) [Support]
User Launch Agents: ⓘ
[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-04-29) [Support]
[running] com.spotify.webhelper.plist (2015-08-28) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Box Sync Application (/Applications/Box Sync.app)
Other Apps: ⓘ
[running] com.getdropbox.dropbox.128352
[running] com.google.Chrome.49632
[running] jp.co.canon.cijscannerregister.77792
[loaded] 411 Apple tasks
[running] 164 Apple tasks
Internet Plug-ins: ⓘ
QuickTime Plugin: 7.7.3 (2016-03-12)
AdobePDFViewerNPAPI: 11.0.06 - SDK 10.6 (2013-12-21) [Support]
AdobePDFViewer: 11.0.06 - SDK 10.6 (2013-12-21) [Support]
Default Browser: 601 - SDK 10.11 (2016-03-12)
SharePointBrowserPlugin: 14.0.0 (2010-08-26) [Support]
Silverlight: 5.1.20125.0 - SDK 10.6 (2015-10-20) [Support]
JavaAppletPlugin: Java 8 Update 31 (2016-02-21) Check version
Safari Extensions: ⓘ
Slick Savings - Spigot, Inc. (2014-11-13)
3rd Party Preference Panes: ⓘ
Java (2015-02-20) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 414.07 GB
Destinations:
MarcStorage [Local]
Total size: 1.00 TB
Total number of backups: 4
Oldest backup: 17/12/2014, 13:49
Last backup: 29/04/2016, 21:19
Size of backup disk: Too small
Backup size 1.00 TB < (Disk used 414.07 GB X 3)
Top Processes by CPU: ⓘ
5% WindowServer
2% kernel_task
0% fontd
0% Google Chrome Helper(7)
0% askpermissiond
Top Processes by Memory: ⓘ
515 MB kernel_task
500 MB Google Chrome Helper(7)
160 MB Dropbox
160 MB Google Chrome
156 MB mdworker(9)
Virtual Memory Information: ⓘ
935 MB Free RAM
3.34 GB Used RAM (1.49 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
May 10, 2016, 10:16:31 PM Self test - passed
May 9, 2016, 02:34:29 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-09-143429_[redacted].panic [Details]
Panic report detail
Anonymous UUID: FBA305DA-7590-62EF-C05E-E42CD8ED5629
Mon May 9 14:34:22 2016
*** Panic Report ***
panic(cpu 1 caller 0xffffff80129afbab): "userspace panic: assertion failed: 15E65: launchd + 143024 [527954A7-A0F1-305E-B26A-7E632B2CA0FB]: 0xffffffffffffffff"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.40.184/b sd/kern/kern_shutdown.c:227
Backtrace (CPU 1), Frame : Return Address
0xffffff80ab9fbd50 : 0xffffff80124dab12
0xffffff80ab9fbdd0 : 0xffffff80129afbab
0xffffff80ab9fbe90 : 0xffffff80129c0f05
0xffffff80ab9fbf60 : 0xffffff8012a27fa1
0xffffff80ab9fbfb0 : 0xffffff80125eca76
BSD process name corresponding to current thread: launchd
Mac OS version:
15E65
Kernel version:
Darwin Kernel Version 15.4.0: Fri Feb 26 22:08:05 PST 2016; root:xnu-3248.40.184~3/RELEASE_X86_64
Kernel UUID: 4E7B4496-0B81-34E9-97AF-F316103B0839
Kernel slide: 0x0000000012200000
Kernel text base: 0xffffff8012400000
__HIB text base: 0xffffff8012300000
System model name: MacBookPro5,3 (Mac-F22587C8)
System uptime in nanoseconds: 171267822086
last loaded kext at 2361053402: com.apple.driver.AppleUSBTCButtons 245.4 (addr 0xffffff7f9469a000, size 20480)
loaded kexts:
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.iokit.IOBluetoothUSBDFU 4.4.4f4
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleUSBTCKeyEventDriver 245.4
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.nvenet 2.0.22
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOFireWireFamily 4.6.0
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBOHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.4f4 17685, 3 services, 18 devices, 1 incoming serial ports
Thunderbolt Bus:
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
USB Device: USB 2.0 Bus
USB Device: Built-in iSight
USB Device: USB 2.0 Bus
USB Device: Card Reader
USB Device: USB Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: USB Bus
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Serial ATA Device: FUJITSU MJA2500BH FFS G1, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.48f2
Network Service: Wi-Fi, AirPort, en1
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
I'm running into the same issue. Bought this Macbook pro from my sister and didn't wipe it clean. Probably should have. Here is the log of my system. Any help would be greatly appreciated.
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-18 12:36:51
Download EtreCheck from https://etrecheck.com
Runtime 8:41
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Hardware Information: ⓘ
MacBook Pro (15-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 443
Video Information: ⓘ
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ⓘ
OS X El Capitan 10.11.5 (15F34) - Time since boot: less than an hour
Disk Information: ⓘ
TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (123.22 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Configuration files: ⓘ
/etc/hosts - Count: 31
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0 - 2015-01-02) [Support]
/Library/Extensions
[not loaded] com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8 - 2016-05-17) [Support]
[not loaded] com.symantec.kext.filesecurity (12.7 - SDK 10.8 - 2016-05-17) [Support]
[not loaded] com.symantec.kext.fw (5.3.1 - SDK 10.8 - 2016-05-17) [Support]
[loaded] com.symantec.kext.internetSecurity (5.4 - SDK 10.8 - 2016-05-17) [Support]
[loaded] com.symantec.kext.ips (3.10.2 - SDK 10.8 - 2016-05-17) [Support]
[loaded] com.symantec.kext.pf (5.7.1 - SDK 10.8 - 2016-05-17) [Support]
[not loaded] org.virtualbox.kext.VBoxDrv (4.1.2 - 2016-05-17) [Support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.2 - 2016-05-17) [Support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.2 - 2016-05-17) [Support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.1.2 - 2016-05-17) [Support]
/System/Library/Extensions
[loaded] com.dvdfab.kext.fabio (1.0 - 2016-05-17) [Support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.4667 - 2016-05-17) [Support]
[not loaded] com.lytro.Firefly (4.0 - 2016-05-17) [Support]
[not loaded] com.novationmusic.driver.usb.audio (2.3 - 2016-05-17) [Support]
[not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7 - 2016-05-17) [Support]
[not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7 - 2016-05-17) [Support]
[not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7 - 2016-05-17) [Support]
[not loaded] com.ploytec.xonedx.usb (2.0.2 - 2016-05-17) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6 - 2016-05-17) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 (26913) - SDK 10.4 - 2016-05-17) [Support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0.6 - 2016-05-17) [Support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7.1 - 2016-05-17) [Support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0.2 - 2016-05-17) [Support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0.13 - 2016-05-17) [Support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.3.1 - 2016-05-17) [Support]
[not loaded] jp.co.pioneer.driver.DDJ-SZAudio (1.0.0 - SDK 10.6 - 2016-05-17) [Support]
/System/Library/Extensions/NumarkNS6Audio.kext/Contents/PlugIns
[not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4 - 2012-08-01) [Support]
/System/Library/Extensions/NumarkNS7Audio.kext/Contents/PlugIns
[not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4 - 2012-08-01) [Support]
/System/Library/Extensions/NumarkV7Audio.kext/Contents/PlugIns
[not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4 - 2012-08-01) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 (26913) - SDK 10.4 - 2015-01-01) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 (26913) - SDK 10.5 - 2015-01-01) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 (26913) - SDK 10.4 - 2015-01-01) [Support]
/System/Library/Extensions/XONE_DX.kext/Contents/PlugIns
[not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2 - 2009-10-09) [Support]
System Launch Agents: ⓘ
[not loaded] 7 Apple tasks
[loaded] 160 Apple tasks
[running] 71 Apple tasks
System Launch Daemons: ⓘ
[running] com.seagate.TBDecorator.plist (2013-10-11) [Support]
[not loaded] 42 Apple tasks
[loaded] 161 Apple tasks
[running] 87 Apple tasks
Launch Agents: ⓘ
[not loaded] com.adobe.AAM.Updater-1.0.plist (2015-10-22) [Support]
[failed] com.adobe.CS5ServiceManager.plist (2011-09-28) [Support]
[loaded] com.divx.dms.agent.plist (2015-09-04) [Support]
[loaded] com.divx.update.agent.plist (2015-06-15) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-04) [Support]
[not loaded] com.logmein.logmeingui.plist (2015-01-16) [Support]
[not loaded] com.logmein.logmeinguiagent.plist (2015-01-16) [Support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist (2015-01-16) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ⓘ
[loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (2015-12-22) [Support]
[running] com.adobe.ARM.[...].plist (2015-10-22) [Support]
[loaded] com.adobe.SwitchBoard.plist (2011-09-28) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.apple.aelwriter.plist
[running] com.cleverfiles.cfbackd.plist (2014-12-18) [Support]
[loaded] com.google.keystone.daemon.plist (2016-03-04) [Support]
[not loaded] com.logmein.logmeinserver.plist (2015-01-16) [Support]
[loaded] com.logmein.raupdate.plist (2014-06-08) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
[failed] com.rane.sl2.daemon.plist (2011-01-04) [Support]
[failed] com.rane.sl3.daemon.plist (2010-04-25) [Support]
[failed] com.rane.sl4.daemon.plist (2010-11-15) [Support]
[loaded] com.sierrawireless.SWoCTool.plist (2008-07-22) [Support]
User Launch Agents: ⓘ
[loaded] com.BlueStacks.AppPlayer.Service.plist (2015-12-22) [Support]
[loaded] com.BlueStacks.AppPlayer.UninstallWatcher.plist (2015-12-22) [Support]
[failed] com.BlueStacks.AppPlayer.Updater.plist (2015-12-22) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2011-10-24) [Support]
[failed] com.adobe.ARM.[...].plist (2014-02-03) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-04-17) [Support]
[failed] com.google.GoogleContactSyncAgent.plist (2011-11-08) [Support]
[running] com.spotify.webhelper.plist (2015-03-09) [Support]
[failed] net.kromtech.MacKeeper.Helper.plist (2014-12-09) [Support]
[not loaded] org.virtualbox.vboxwebsrv.plist (2011-10-10) [Support]
User Login Items: ⓘ
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
FreeMemory Application (/Applications/FreeMemory.app)
Calendar Application (/Applications/Calendar.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Caffeine Application (/Applications/Caffeine.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Other Apps: ⓘ
[running] J8RPQ294UB.com.skitch.SkitchHelper
[running] com.getdropbox.dropbox.77472
[running] com.lightheadsw.caffeine.64032
[running] com.rockysandstudio.FreeMemory.85152
[running] com.westerndigital.WDDriveUtilityHelper.140512
[loaded] 410 Apple tasks
[running] 184 Apple tasks
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
OVSHelper: 1.1 (2015-11-30) [Support]
Default Browser: 601 - SDK 10.11 (2016-05-05)
Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2012-11-13) [Support]
Unity Web Player: UnityPlayer version 3.5.5f4 - SDK 10.6 (2012-09-22) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-10-22) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]
DivX Web Player: 3.4.1.14 - SDK 10.10 (2015-11-05) [Support]
LogMeIn: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
QuickTime Plugin: 7.7.3 (2016-05-05)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated! Update
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-23)
LogMeInSafari32: 1.0.961 - SDK 10.7 (2013-10-25) [Support]
CANONiMAGEGATEWAYDL: 3.0.0.2 (2009-03-06) [Support]
NortonInternetSecurityBF: 1.11.0 - SDK 10.6 (2015-01-21) [Support]
Silverlight: 5.1.30214.0 - SDK 10.6 (2014-03-11) [Support]
JavaAppletPlugin: 15.0.1 - SDK 10.11 (2011-11-08) Check version
User internet Plug-ins: ⓘ
BlueStacks Install Detector: Unknown
WebEx64: 1.0 - SDK 10.6 (2013-01-28) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]
FreeConferenceCallPlugin: 1.2.3 - SDK 10.5 (2014-11-14) [Support]
Audio Plug-ins: ⓘ
NumarkNS6AudioHAL: Unknown - SDK 10.7 (2012-08-01) [Support]
NumarkV7AudioHAL: Unknown - SDK 10.7 (2012-08-01) [Support]
XONE_DX: Unknown (2009-10-08) [Support]
SeratoVirtualAudioPlugIn: 1.0.11 (2013-07-21) [Support]
NumarkNS7AudioHAL: Unknown - SDK 10.7 (2012-08-01) [Support]
3rd Party Preference Panes: ⓘ
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2012-09-14) [Support]
Growl (2011-09-28) [Support]
MacFUSE (2009-10-19) [Support]
Norton\nQuickMenu (2013-04-17) [Support]
Perian (2011-07-23) [Support]
SIXTY-EIGHT Audio Control Panel (2012-09-25) [Support]
Sixty-One Audio Control Panel (2012-09-25) [Support]
Sixty-Two Audio Control Panel (2012-09-25) [Support]
SL 2 Audio Control Panel (2012-09-25) [Support]
SL 3 Audio Control Panel (2012-09-25) [Support]
SL 4 Audio Control Panel (2012-09-25) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 375.66 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 4.00 TB
Total number of backups: 16
Oldest backup: 2/15/14, 11:49 AM
Last backup: 3/13/16, 10:46 AM
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ⓘ
4% WindowServer
3% mdworker(2)
2% kernel_task
0% fontd
0% cloudpaird
Top Processes by Memory: ⓘ
791 MB kernel_task
238 MB com.apple.WebKit.WebContent(2)
164 MB Dropbox
147 MB iconservicesagent(2)
90 MB mds_stores
Virtual Memory Information: ⓘ
3.83 GB Free RAM
4.16 GB Used RAM (2.19 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
May 18, 2016, 12:25:38 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-18-122538_[redacted].panic [Details]
May 18, 2016, 12:24:39 PM Self test - passed
May 18, 2016, 12:05:28 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-18-120528_[redacted].panic [Details]
May 17, 2016, 03:17:16 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-17-151716_[redacted].panic [Details]
May 17, 2016, 02:37:45 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-17-143745_[redacted].panic [Details]
May 17, 2016, 02:05:53 PM ~/Library/Logs/DiagnosticReports/suggestd_2016-05-17-140553_[redacted].crash
/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd
Hi,
I'm having similar issues with El Capitan crashing. You can see from the etrecheck that it crashed 5 times within a 5 hour span today. I had the same problem with Yosemite, but no issues whatsoever when I was running 10.6.8. I've done a number of clean reinstalls and been to the genius bar at my local Apple Store numerous times to address the issue, but no luck so far. Any help would be greatly appreciated.
thanks,
Mark
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-04 16:55:45
Download EtreCheck from https://etrecheck.com
Runtime 2:16
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Hardware Information:ⓘ
MacBook Pro (15-inch, Mid 2010)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 689
Video Information:ⓘ
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software:ⓘ
OS X El Capitan 10.11.2 (15C50) - Time since boot: less than an hour
Disk Information:ⓘ
ST9500325ASG disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (424.42 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898 ()
USB Information:ⓘ
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper:ⓘ
Mac App Store and identified developers
System Launch Agents:ⓘ
[not loaded] 7 Apple tasks
[loaded] 157 Apple tasks
[running] 72 Apple tasks
System Launch Daemons:ⓘ
[failed] com.apple.Kerberos.digest-service.plist
[not loaded] 45 Apple tasks
[loaded] 158 Apple tasks
[running] 85 Apple tasks
Launch Agents:ⓘ
[loaded] com.google.keystone.agent.plist (2016-03-01) [Support]
Launch Daemons:ⓘ
[loaded] com.google.keystone.daemon.plist (2016-03-01) [Support]
User Login Items:ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Other Apps:ⓘ
[running] com.etresoft.EtreCheck.157792
[loaded] 392 Apple tasks
[running] 178 Apple tasks
Internet Plug-ins:ⓘ
QuickTime Plugin: 7.7.3 (2015-12-18)
Google Earth Web Plug-in: 7.1 (2015-11-10) [Support]
Scorch: Unknown - SDK 10.2 (2016-04-04) [Support]
Default Browser: 601 - SDK 10.11 (2015-12-18)
3rd Party Preference Panes:ⓘ
None
Time Machine:ⓘ
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 74.83 GB
Destinations:
time machine [Local]
Total size: 1.00 TB
Total number of backups: 5
Oldest backup: 10/13/15, 3:55 PM
Last backup: 5/19/16, 4:56 PM
Size of backup disk: Adequate
Backup size 1.00 TB > (Disk used 74.83 GB X 3)
Top Processes by CPU:ⓘ
4% mds
4% WindowServer
3% kernel_task
1% fontd(2)
0% mds_stores
Top Processes by Memory:ⓘ
467 MB kernel_task
225 MB mdworker(13)
98 MB WindowServer
94 MB mds_stores
57 MB Finder
Virtual Memory Information:ⓘ
1.18 GB Free RAM
2.82 GB Used RAM (1.52 GB Cached)
0 B Swap Used
Diagnostics Information:ⓘ
Jun 4, 2016, 04:52:49 PM ~/Library/Logs/DiagnosticReports/soffice_2016-06-04-165249_[redacted].crash
/Applications/OpenOffice.app/Contents/MacOS/soffice
Jun 4, 2016, 04:33:30 PM Self test - passed
Jun 4, 2016, 03:58:23 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-04-155823_[redacted].panic [Details]
Jun 4, 2016, 03:13:56 PM ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-04-151356_ [redacted].crash
/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Jun 4, 2016, 01:45:18 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-04-134518_[redacted].panic [Details]
Jun 4, 2016, 01:17:43 PM ~/Library/Logs/DiagnosticReports/soffice_2016-06-04-131743_[redacted].crash
Jun 3, 2016, 10:47:30 PM ~/Library/Logs/DiagnosticReports/soffice_2016-06-03-224730_[redacted].crash
Jun 3, 2016, 10:36:11 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-03-223611_[redacted].panic [Details]
Jun 3, 2016, 10:15:44 PM ~/Library/Logs/DiagnosticReports/soffice_2016-06-03-221544_[redacted].crash
Jun 3, 2016, 10:14:36 PM /Library/Logs/DiagnosticReports/Kernel_2016-06-03-221436_[redacted].panic [Details]
Jun 3, 2016, 09:42:40 PM ~/Library/Logs/DiagnosticReports/soffice_2016-06-03-214240_[redacted].crash
Jun 3, 2016, 09:28:41 PM ~/Library/Logs/DiagnosticReports/soffice_2016-06-03-212841_[redacted].crash
Jun 3, 2016, 02:58:22 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-03-145822_[ redacted].cpu_resource.diag [Details]
Jun 3, 2016, 09:41:28 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-06-03-094128_[ redacted].cpu_resource.diag [Details]
Jun 3, 2016, 08:09:03 AM /Library/Logs/DiagnosticReports/Messages_2016-06-03-080903_[redacted].cpu_resou rce.diag [Details]
/Applications/Messages.app/Contents/MacOS/Messages
May 22, 2016, 09:25:13 AM /Library/Logs/DiagnosticReports/Kernel_2016-05-22-092513_[redacted].panic [Details]
May 22, 2016, 08:48:43 AM /Library/Logs/DiagnosticReports/Kernel_2016-05-22-084843_[redacted].panic [Details]
May 21, 2016, 02:25:02 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-21-142502_[redacted].panic [Details]
May 18, 2016, 01:53:21 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-18-135321_[redacted].panic [Details]
May 18, 2016, 09:31:56 AM /Library/Logs/DiagnosticReports/Kernel_2016-05-18-093156_[redacted].panic [Details]
May 17, 2016, 09:02:21 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-17-210221_[redacted].panic [Details]
May 17, 2016, 08:41:44 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-17-204144_[redacted].panic [Details]
May 10, 2016, 09:19:24 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-10-211924_[redacted].panic [Details]
May 10, 2016, 09:01:48 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-10-210148_[redacted].panic [Details]
May 10, 2016, 08:48:27 PM /Library/Logs/DiagnosticReports/Kernel_2016-05-10-204827_[redacted].panic [Details]
Can you post the kernel panic log. It would be best if you started your own thread using the New link at the top of the page.
You can find the log in Console app under the System Diagnostic Reports heading. Click the disclosure triangle next to the heading to show the reports in that section.
Thanks, Barney. I'll start a new thread.
Hi Barney,
Any idea what this crash report means? I'm guessing my GPU is broken. I get many random crashes and, as i DJ, this is most unhelpful.
I have graphics switching disabled on a mid 2010 MBP. Im hoping it's not a logic board fault but fearing the worst. Any help tips to resolve this from any members of the community would be gratefully received.
Anonymous UUID: 7920F83D-2337-2A3B-F3FF-DA18075A77D0
Mon Jun 6 20:10:41 2016
*** Panic Report ***
panic(cpu 0 caller 0xffffff7f86873bd5): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff9120be4000 0x0a5480a2, D0, P3/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic sControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff910f85b630 : 0xffffff80036dab12
0xffffff910f85b6b0 : 0xffffff7f86873bd5
0xffffff910f85b790 : 0xffffff7f84384fa4
0xffffff910f85b850 : 0xffffff7f84451add
0xffffff910f85b890 : 0xffffff7f84451b48
0xffffff910f85b910 : 0xffffff7f846d6a23
0xffffff910f85ba80 : 0xffffff7f84475b79
0xffffff910f85baa0 : 0xffffff7f8438bcfd
0xffffff910f85bb50 : 0xffffff7f84389690
0xffffff910f85bd50 : 0xffffff7f8438a891
0xffffff910f85be30 : 0xffffff7f84330a24
0xffffff910f85be90 : 0xffffff7f86840f91
0xffffff910f85bee0 : 0xffffff7f8683f8a2
0xffffff910f85bf00 : 0xffffff800370f24a
0xffffff910f85bfb0 : 0xffffff80037c9017
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.12.8)[3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2]@ 0xffffff7f86865000->0xffffff7f86878fff
dependency: com.apple.driver.AppleGraphicsControl(3.12.8)[C57F5F56-2229-365F-9765-F24AA4687 584]@0xffffff7f8685d000
dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xfffff f7f841b3000
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f83f2c000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f842d7000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[C49819CE-729A-36B2-9AC1-744A43DC23 6F]@0xffffff7f86860000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[05FC5D7E-BB0B-3232-BBBD-8A49B687 0D8B]@0xffffff7f8432e000->0xffffff7f845a3fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f83f2c000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[1114B99F-E439-329E-876D-1FEC4CF45DF6]@0xff ffff7f8431e000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f842d7000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[56199CA6-3C8D-3EBB-B5EF-7B1B467 8ACF9]@0xffffff7f845ae000->0xffffff7f8485bfff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f8432e000
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f83f2c000
com.apple.driver.AGPM(110.22)[D6F3F5F1-C1B0-31B1-9F5F-AF0A47F03B95]@0xffffff7f8 683d000->0xffffff7f86853fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[D8216D61-5209-3B0C-866D-7D8B3C5F33FF]@0xffffff 7f83f2c000
dependency: com.apple.driver.IOPlatformPluginFamily(6.0.0d7)[4BEF649C-7CFD-31CA-8D84-1F0DB2 5BF60B]@0xffffff7f84ef4000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[1114B99F-E439-329E-876D-1FEC4CF45DF6]@0xff ffff7f8431e000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[172C2960-EDF5-382D-80A5-C13E97D74880]@0 xffffff7f842d7000
dependency: com.apple.AppleGraphicsDeviceControl(3.12.8)[81C2784E-285A-38A7-A16E-515DCB816E 0A]@0xffffff7f86836000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
15F34
Kernel version:
Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Kernel slide: 0x0000000003400000
Kernel text base: 0xffffff8003600000
__HIB text base: 0xffffff8003500000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3448175681617
last loaded kext at 10110864016: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8652a000, size 36864)
last unloaded kext at 150486433164: com.apple.driver.usb.AppleUSBUHCI 1.0.1 (addr 0xffffff7f84c69000, size 126976)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.22.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 274.9
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleHDA 274.9
com.apple.GeForceTesla 10.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.12.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleSMCLMU 208
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleLPC 3.1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 245.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleUSBTCKeyboard 245.4
com.apple.driver.AppleIRController 327.6
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 108.2.1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 274.9
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.CoreCaptureResponder 1
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.driver.AppleHDAController 274.9
com.apple.iokit.IOHDAFamily 274.9
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleUSBMultitouch 250.5
com.apple.driver.AppleUSBAudio 303.3.1
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IOFireWireFamily 4.6.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i5, 2.53 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E4D313646
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.5f3 17904, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: OWC Mercury Extreme Pro SSD, 120.03 GB
Serial ATA Device: WDC WD7500BPKT-00PK4T0, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: MC6000MK2
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:
Rational, common sense reply with a couple of other items possibly causing this issue (from a long list of various possibilities). Issue can also be due to faulty HDDs or, especially, SSDs where the problem cannot be replicated when tested or diagnosed.
E.g. we had two Samsung SSDs, within a two month period, that were causing issues (guess all Samsung SSDs are problematic!). Our Mac Pros (work stations) were either shutting down infrequently or starting from the recovery. The drives were tested several times each. The drive errors or issues would not show on all tests, resulting in infrequent drive errors on numerous tests. We finally convinced Samsung, from experience, that the drives were faulty (argued with Samsung that the Logic Boards were not the issues). Drives replaced, problems solved.
Could be due to a faulty connection on the motherboard (SSD slots). As with your list and these two examples, the list can go on and on. However, before pointing the finger at an OS upgrade, it's only fair and rational to conduct numerous diagnostic tests including non-Apple hardware. For instance, using the SSDs again as an example, SSDs are extremely fragile when compared to HDDs. SSDs just do not have the stability and reliability that their predecessors did.
Bottom line, users need to slow down, invest some time in testing not only Apple software, but non-Apple apps, hardware, etc. or go to an Apple shop to have your system tested if not equipped with adequate, reliable testing apps.
dylsden wrote:
Hi Barney,
Any idea what this crash report means? I'm guessing my GPU is broken. I get many random crashes and, as i DJ, this is most unhelpful.
Yes, but it would be better to start your own thread. Just because you are having kernel panics doesn't make it the same problem.
I read through this entire thread as I, too, recently had El Capitan crashing. I thought it was due to the 10.11.6 revision and rolled back but still had the problem. My system is a MBP 2009 mid year edition. My situation was I added a game recently in addition to the revision upgrade so I was not sure if it was the fault of the game, or not.
What I learned from my son's help (he is a net security sw programmer):
1) The game was not the culprit but did help identify the problem.
2) A graphic stress test run showed that the system crashed immediately.
3) This stress test lead us to check the energy settings. My son changed the energy saver mode from "better battery life" to "higher performance". This forced the OSX to use the separate GPU not the GPU that is on the CPU.
4) The stress test ran fine after that.
5) We then tested the game that was crashing and it was fine too.
So, at least for my model laptop with the two GPUs, changing that setting fixed the problem. The OSX should never cause hard crashes/fatal errors like that so it is my belief that OSX has a bug. The GPU on my CPU works fine for all other low performance graphic needs. Those of you who had your logic boards swapped out may not have needed this as a fix, but maybe you had a GPU on a CPU as well. Maybe yours was faulty, who knows.
I hope that OSX developers see these posts so they can understand why most of their computers may not have any El Capitan crashes while others do. We all have to remember that years ago Apple didn't roll out so many Operating Systems and still support past ones as they do today. This is all very complex and makes the job of support staff really hard to figure out each persons individual problem.
In my case the communication at the lowest level between the low level CPU on the GPU and the separate high level CPU was failing and causing fatal crashes. Maybe this information can help others, too.
So solution is: System Pref>Energy Setting> make sure high performance option is ticked, re-login.
I tried a clean install and it had no positive effect. Changed working routine: less Safari, less Office—still BEACHBALL one a day. Hard reset every time.
Finally, somewhere I read a suggestion that Calendar might be at fault. Someone suggested:
Close Calendar.app, go to
~/Library/Preferences/com.apple.iCal.plistI did that. Now I can't even launch Calendar, but I haven't seen the beach ball since. It's been a week 🙂
Do you also have a 15" MacBook Pro Mid 2010. Many shipped with bad GPUs. Preventing GPU switching does alleviate the problem to some degree.
Apologies—my newbie error not posting my specs.
Not a 15" MacBook. The machine in question is a late 2013 iMac 27"
I will point out that my late 2011 15" MacBook Pro hasn't exhibited any of these issues, nor have any of my colleagues' MacBooks.
OS X EL Capitan crashes and shuts down my computer 2-3 times a day