My new ipone 6 is not opening for me. It is not recognizing my fingerprint and I can not touch anything like my passcode as it will not do anything but turn off.

I have tried several times to get on it but nothing happens. Can not slide to unlock. Tried pushing a sleep/wake button with main button and get the passcode touch pad but can not enter my code as nothing happens. HELP

iPhone 6 Plus

Posted on Oct 2, 2015 10:33 AM

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My new ipone 6 is not opening for me. It is not recognizing my fingerprint and I can not touch anything like my passcode as it will not do anything but turn off.

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