Hi, I have installed the captain yesterday and now I can´t see some videos of one web site with safari. It´s says: this video is nor encoded for your device.
Before I ´ve installed the captain I could see all the videos. I can see them with Chrome. Can you help me? thank you
Marina
MacBook Pro, OS X Mountain Lion (10.8.4)
Might be a third party installed plug-in that's not compatible with Safari 9 on El Capitan.
From your Safari menu bar click Safari > Preferences thenselect the Security tab.
Deselect: Allow Plug-ins. Quit and relaunch Safari to test.
If that made a difference, instructions for troubleshooting plugins here.
Hi Carolyn, I have this options in security:
allow javaScript
Allow WebGL
Allow modules
which one should I deselect?
Deselect them all and see if the problem is solved. If it is, then enable them one at a time until you find out which one is causing the problem. If the problem isn't solved go to the Extensions Preference and repeat with Extensions.
video not encoded for your device
