"Disk Not Ejected Properly" error after EL Capitan goes to sleep and wakes up again.

Hi, community.


On public launch day, I upgraded my Macs (Mid 2010 MacBook Pro 15", Mid 2012 MacBook Peo 15", Late 2011 MacBook Air and a Mid 2010 Mac Pro) to OS X El Capitan. In general terms, the upgrade process went smooth.


But, I've been presenting an annoying problem:


Each time any of my computers go to sleep, if they have an external hard drive connected to an external USB Hub (unpowered), they present a "Disk Not Ejected Properly" error after they wake up again.


I didn't have any of these issues with Lion, Mountain Lion, Mavericks nor Yosemite! Only now, when I upgraded to El Capitan, things are getting annoying.


Does any one else present the same issues and, do you have a solution to this problem.


Thanks for reading.

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 2, 2015 9:38 PM

Reply
213 replies

Mar 29, 2016 2:41 PM in response to sestucky

I think the workaround (option) that worked for me was -- System Preferences, Security & Privacy, General, Click on Advanced - You might need Admin password at this point. Inside Advanced, I had to make sure Log Out After ___ Minutes is UNCHECKED. I've seen others that were able to set it at a certain time, and they said that worked. For me, I had to UNCHECK the box.


Maybe this will help someone...It's worth a shot!

Mar 29, 2016 10:08 PM in response to linda2009

The problem is not specific to El Capitan. I'm on Yosemite and it happens to me. I have all my drives hidden from Spotlight. I have Time Machine turned off. I have my energy saver preferences all turned off. I have 6 or 7 usb 3.0 drives connected to powered hubs.


Whenever I turn on my program Cubase (a music production program) it disconnects all of my drives, not just one, ALL! and then Cubase crashes, and all of a sudden my mac is super slow.


I'm on a 2013 Mac Pro.


This is absolutely insane! There is no fix for this. I am going to return my Mac Pro and move to Windows because Apple is a terrible company and my work station has become inoperable.

Apr 1, 2016 2:15 PM in response to ComposerGuru

I discovered a solution that works for my Early 2009 Mac Pro with a USB 3.0 dual hd dock whose drives would go to sleep even while disk utility was repairing them.


I came across Keep Drive Spinning.app, a free utility available at http://jon.stovell.info/software/


It allows a user to set specific lengths of time a drive will be kept awake -- a solution that instantly cured the early sleep problem I'd had.


btw, fwiw, the problem occurred in Yosemite as well, but it has never occurred with drives attached via USB 3.0 in Sans Digital enclosures.

Apr 8, 2016 1:12 PM in response to Kelly Crossley

I have an external G-Drive connected to a MacBook Pro Mid 2012 via USB 3.0. It's also exhibiting the same symptoms everyone else is describing. In speaking with G-Technology tech support, I was told this condition doesn't affect every external drive, such as my WD MyPassport. Although G-Technology is familiar with Keep Drive Spinning, they recommended a paid app called Disksomnia. I just reached out to the developer of Disksomnia to see if his app would solve this issue and I await his response. I'll update this thread as soon as I've heard back. Hopefully, we can put this ongoing problem to bed soon. 🙂

Apr 8, 2016 4:43 PM in response to Kelly Crossley

Okay, I just tried a tip from Louie at G-Technology. Louie said that if you manually sleep your Mac you will not have a problem with it disconnecting abruptly, which triggers the message, "Disk Not Ejected Properly." I just tried this and it appears he was right. From what I what I was told, this condition ONLY occurs when a Mac goes to sleep on its own. Hopefully, this info is helpful to other users.

Apr 9, 2016 9:20 AM in response to goye

Add me to the list of people with the "Did Not Eject Properly" problem.


All Hardware is BRAND NEW out of the box 4 weeks ago:


iMac 27" Retina 5k (Late 2015)

El Capitan 10.11.4


External drives:


1. LaCie 2Big 6T Thunderbolt2 RAID 0

(External Power, Thunderbolt directly into the iMac)


2. GTechnology G-Drive 6T USB 3.0

3. GTechnology G-Drive 4T USB 3.0

(Both on external power, both connected to a USB 3.0 hub, connected to the iMac)


From day one, the LaCie 6T RAID has ejected itself ALMOST every time I wake the iMac up from sleep. Never when it was in use. But when I put the iMac to sleep, and wake it up the next morning, the LaCie 6T RAID is gone from the desktop and I get the error message. If I unplug the Thunderbolt cable from the back of the iMac and plug it back in, the LaCie shows up on the desktop and everything is fine.


The GTechnology G-Drives connected with USB 3.0 have never ejected themselves... Always work perfectly.


I tried getting rid of the thunderbolt cable from the LaCie and connecting it with the optional USB 3.0 cable and continued to receive the error message and ejections.


I called LaCie and spoke to two techs. One suggested it was a drive problem and I was going to initiate a return of the LaCie 2Big but then speaking with a second tech, she suggested trying the drive on a different Mac. All I had was an old MacBook Pro running Snow Leopard... I plugged the LaCie into the MacBook via USB 3 and everything worked perfectly. Repeatedly sleeping and waking the laptop re-mounted the drive every time. So it's not the Drive. It's ElCapitan. The tech mentioned something about "Apple changed how thunderbolt ports work starting with Yosemite... that they were shut off or shut down on sleep and they cut off the external drives." She said that they started getting lots of reports of this happening around that time.


ALSO: I tried the Mountain app to try to ease the hassle of plugging and unplugging cables every time I wake from sleep. When I use Mountain to UNmount the thunderbolt drive before sleep, then sleep the iMac, Mountain is supposed to REmount the Lacie thunderbolt drive on waking... but the drive just disappears. Even Mountain can't find it on waking. At least I'm not getting the error message, but I still need to physically unplug the thunderbolt cable and replug the cable for the drive to be seen and remount... every time I sleep my mac.

Apr 9, 2016 10:04 AM in response to Jim Show

I just found this suggestion on MacRumors:

http://forums.macrumors.com/threads/disk-not-ejected-properly-error-after-el-cap itan-goes-to-sleep.1928103/page-2


USB3 via a PCi board in MacPro can be dodgy when the computer sleeps. My experience is the power to the board is cut when the computer sleeps and while the board will power back up when the machine wakes, it does not always wake up the drive, which then "disappears". Here is the solution I found: I connected the drive to a powered USB3 hub that is connected to the USB3 board in the computer. The hub power apparently is enough to allow the computer to sleep and allow the drive to wake when the computer wakes. The native USB 2.0 ports appear to handle sleep differently.

This is an interesting idea. Not sure it will work on a MBP, but I'm trying it now.

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"Disk Not Ejected Properly" error after EL Capitan goes to sleep and wakes up again.

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