Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 5s touch id dont work

Hi everyone,

I have iphone 5s! but touch id not work(I put the finger but nothing happens, dose not failed but nothing record) ! I have system log when i told my touch id!



Sep 22 11:27:49 H Preferences[738] <Warning>: _updateLayoutForSize: (320.000000, 504.000000), last size (0.000000, 0.000000)

Sep 22 11:27:49 H Preferences[738] <Warning>: SVG multiplier: 0.982609 (size: 504.000000)

Sep 22 11:27:49 H Preferences[738] <Warning>: setSublayersSize 1.312699 (0.000000)

Sep 22 11:27:49 H Preferences[738] <Warning>: setSublayersSize 0.476591 (0.000000)

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::_handleInterrupt: unexpected reset

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::_handleInterrupt: sensor with patch loaded but in bootROM

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::_handleInterrupt: triggering power cycle

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::ESDRecoverAction: Forced Reset and Recovery event

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::ESDRecoverAction: trying to recover from abnormal state

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: RECOVERY: Reason 7, Last command 23

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: Stats:

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 0: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 1: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 2: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 3: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 4: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 5: 8

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 6: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 7: 546

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 8: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 9: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 10: 33

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 11: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 12: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 13: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 14: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 15: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 16: 0

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::handleStateMachine: loaded patch vers=100

Sep 22 11:27:51 H kernel[0] <Notice>: AppleMesa::handleStateMachine: took 285ms to reset after ESD event detected

someone can help me?

iPhone 5s, iOS 8.4.1

Posted on Oct 2, 2015 9:14 PM

Reply
1 reply

Nov 25, 2015 11:27 AM in response to duc50

Did you figure out what's going on here? I also have a 5S and touch id fails for me with similar symptom. I upgraded to iOS9.1 and the problem persists.

Below is the console log message when I hold my touch id. These errors are spewed repeatedly until I lift my finger from the touch id button.


Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::_handleInterrupt: unexpected reset

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::_handleInterrupt: sensor with patch loaded but in bootROM

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::_handleInterrupt: triggering power cycle

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::ESDRecoverAction: Forced Reset and Recovery event

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::ESDRecoverAction: trying to recover from abnormal state

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: RECOVERY: Reason 7, Last command 23

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: Stats:

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 0: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 1: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 2: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 3: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 4: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 5: 22

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 6: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 7: 686

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 8: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 9: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 10: 93

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 11: 1

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 12: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 13: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 14: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 15: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::LogRecoveryAction: 16: 0

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::handleStateMachine: loaded patch vers=100

Nov 25 10:59:09 iPhone kernel[0] <Notice>: AppleMesa::handleStateMachine: took 294ms to reset after ESD event detected

Iphone 5s touch id dont work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.