Question about restocking fee when returning purchase

I bought a black MacBook from an Apple Store 10 days ago, so I still have 4 days in which to return it.

Obviously, I'd like swap it for the Core 2 Duo model. However, I'd prefer not to pay the 10 percent restocking fee.

My question: Have others who have been in this same situation (new owners of an Apple product that was replaced by a better model within the 14-day return period) been charged the restocking fee, or do the Apple Stores generally let it slide?

Black Macbook; Mini 1.5GHz (Late 2005); PB Lombard: PB 2400; PowerMac G3;, Mac OS X (10.4.7), Blueberry iMac; iPod nano 4GB; and a Bill King bobblehead doll--Holy Toledo!

Posted on Nov 8, 2006 3:38 PM

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15 replies

Nov 9, 2006 1:53 AM in response to Flash89

Actually, when I had the problems with the very first one, Apple gave me two free 1GB sticks of RAM (in addition to the two 256MB modules already installed).

So, when I returned the machine today, I gave them back the 256 modules and kept the 1GB modules. And when I got the C2D machine home, I took out the two 512 modules, installed my 1GB modules, and then put the two 512 modules into my wife's month-old MacBook (which had the stock 512MB of RAM).

Tonight, everyone in my family is happy!

Nov 9, 2006 3:44 AM in response to GeeKay

I may have a complication, as it states in the terms and conditions that it needs to be a standard macbook to exchange, i just hope the person i talk to is in a good mood haha. I really can't see why it is a problem though :P

thanks for your help ^__^

looks like i may have to stick by my "old" macbook (even though its only 2 days old!!!!

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Question about restocking fee when returning purchase

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