orangejon

Q: El Capitan shutting off USB power on MacBook Pro?

Since upgrading my Early 2015 13" Retina MacBook Pro to El Capitan from Yosemite, I have noticed that it shuts off power to the USB ports when it's asleep. I know for 100% certain it didn't use to do this, as I travel constantly for work and use my MBP as a convenient charging hub in hotels. Plug everything in, go to sleep, wake up and everything is ready for the day's meetings/flights.

 

Since updating on Wednesday, this isn't happening. I'll plug all my devices in and they will get a little top-up, but in the morning the MBP is fully charged and my Watch/iPhone/iPad/whatever are run completely down instead of fully charged.

 

I have already done an SMC reset. Anyone else seeing this or have any suggestions?

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 2, 2015 11:46 PM

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Q: El Capitan shutting off USB power on MacBook Pro?

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  • by griznj,

    griznj griznj Oct 11, 2015 4:32 AM in response to bmobmo
    Level 1 (20 points)
    Oct 11, 2015 4:32 AM in response to bmobmo

    So I use the option in power preferences to "prevent the computer from sleeping with display off" then I set a corner of the screen so that when I move my mouse there it turns off the display.  So the computer stays on but the display is off.  You can also set the display to turn off after a while.  This doesn't fix the issue but allows you to charge with the display open but off.  I am sure Applewill address this in an update.

  • by Mouad79,

    Mouad79 Mouad79 Oct 13, 2015 1:06 AM in response to orangejon
    Level 1 (0 points)
    Oct 13, 2015 1:06 AM in response to orangejon

    I have the same issue on mac mini late 2012 !

  • by roadrunner2,

    roadrunner2 roadrunner2 Oct 14, 2015 2:10 PM in response to orangejon
    Level 1 (0 points)
    Oct 14, 2015 2:10 PM in response to orangejon

    Same problem here (iMac, late 2009)

  • by diego.uss,

    diego.uss diego.uss Oct 15, 2015 10:04 AM in response to orangejon
    Level 1 (0 points)
    Oct 15, 2015 10:04 AM in response to orangejon

    I have the exactly same issue here.

    Macbook pro - mid2010.

     

    Turning off USB power while the screen is down and taking a looong time to charge the iphone.

    Seems that the power was downgraded from 1000mA to 500mA, because my ipad is not charging over the mac anymore.

     

    I hope they fix it soon.

  • by Gas Man,

    Gas Man Gas Man Oct 15, 2015 4:20 PM in response to orangejon
    Level 1 (65 points)
    Oct 15, 2015 4:20 PM in response to orangejon

    I have the same issue - 3 phones, 2 iPads no longer charging overnight - grumpy kids, grumpy Dad!

  • by soreni 3,

    soreni 3 soreni 3 Oct 15, 2015 11:38 PM in response to orangejon
    Level 1 (0 points)
    Oct 15, 2015 11:38 PM in response to orangejon

    My old macbook pro is no longer charting through USB over night, defiantly no issues prior upgrading Capitan

  • by Code_Wizard,

    Code_Wizard Code_Wizard Oct 18, 2015 1:42 PM in response to pteron
    Level 1 (29 points)
    Mac OS X
    Oct 18, 2015 1:42 PM in response to pteron

    > my iphone 6 is only charging at 500mA rather than the 1000mA that should be available from the port.

     

    How did you test this?

  • by RK5,

    RK5 RK5 Oct 19, 2015 5:56 AM in response to orangejon
    Level 1 (0 points)
    Oct 19, 2015 5:56 AM in response to orangejon

    I'm having the same problem.  Oddly, the USB seems to only shut off for my iPhone.  Charging my iPad overnight with the MacBook closed is working just fine.

  • by Joebst,

    Joebst Joebst Oct 19, 2015 10:36 AM in response to orangejon
    Level 1 (0 points)
    Oct 19, 2015 10:36 AM in response to orangejon

    I don't know if I post this in the right discussion or not, because it is a bit similar.

    My problem is mostly just between Macbook Pro and my iPad. It happens even when I still use Yosemite. It has something to do with iTunes sync, connecting and disconnecting. Thus the power charging problem.


    These steps mostly work for me:

    1. Turn off wifi on the iPad or MB Pro (to make sure there is no wifi sync)

    2. Connect iPad to its charger until about 90% charged

    3. Close and make sure iTunes is not running in the background

    4. Connect iPad via USB (this starts iTunes automatically)

    When it doesn't work, then next is


    5. I disconnect iPad, restart MB Pro(restart menu from apple menu on left top)

    6. Reboot iPad(hold home button and power together)

    7. Connect iPad via USB again

    When restarting/rebooting both of them doesn't work.

    I just try the combination of the steps and restart/reboot work. Suddenly it works...Go figure (sigh).

     

    Just now before posting this, I found out that if I use the USB port on the right side(next to HDMI port) it works;

    But the left side USB port(next to the audio port) it connect and disconnect all the time.

     

    When you connect your iPad/iPhone/iWatch do they sync with iTunes or not?

     

    Tell me if it works and if Apple have found the solution or not.

     

    My gears:

    OS X El Capitan 10.11 (15A284)

    MacBook Pro (Retina, 15-inch, Late 2013)

    2.3 GHz Intel Core i7

     

    iPad model ME906LL/A

    Iphone 5S

  • by DelphiABall,

    DelphiABall DelphiABall Oct 20, 2015 1:33 AM in response to RK5
    Level 1 (0 points)
    Oct 20, 2015 1:33 AM in response to RK5

    + 1

    Same issue here. USB ports go to sleep and never wake up :-(

    i've just rebooted and now that they are awake, I'm having problems with them constantly switching from connected to disconnected when my iPad is plugged in, which is causing iTunes to go mental! It also means backing up via the cable is out of the question. I've even got a new cable as there were reports some of the cables were at fault for this, but 3 official cables from different places at different times (and that used to work fine before update to El Capitan) should rule out hardware in this case.

  • by Mouad79,

    Mouad79 Mouad79 Oct 21, 2015 4:58 PM in response to orangejon
    Level 1 (0 points)
    Oct 21, 2015 4:58 PM in response to orangejon

    What about 10.11.1 ? Still we have the same problem ?

  • by David Auckland,

    David Auckland David Auckland Oct 21, 2015 8:17 PM in response to orangejon
    Level 1 (4 points)
    Oct 21, 2015 8:17 PM in response to orangejon

    Same problem here - didn't have this issue with the USB ports on my 13" 2009 MBP until I updated to El Capitan. I usually charge both devices overnight but now they won't charge if the Mac is asleep.

  • by griznj,

    griznj griznj Oct 22, 2015 4:36 AM in response to orangejon
    Level 1 (20 points)
    Oct 22, 2015 4:36 AM in response to orangejon

    It appears that 10.11.1 has fixed the issue for me on my MacBook Air.  I was able to charge both an iPad Air and an Apple Watch at the same time with two ports with the lid closed overnight.

  • by somata,

    somata somata Oct 22, 2015 10:16 AM in response to griznj
    Level 1 (0 points)
    Oct 22, 2015 10:16 AM in response to griznj

    Yep, fixed it for me too on a 2011 Mac mini. Yay!

  • by roadrunner2,

    roadrunner2 roadrunner2 Oct 22, 2015 11:32 AM in response to orangejon
    Level 1 (0 points)
    Oct 22, 2015 11:32 AM in response to orangejon

    Fixed also for me: last night my iPhone 5 was charged again. So, 10.11.1 has fixed the issue for me too.

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