Q: Trying to install el capitan but ap store says no updates available. At top of window I get "waiting" box and click "resume" and get nothing.
Trying to install El Capitan but app store says no updates available. At top of window with el capitan appearing, a box marked "waiting" shows 0 downloaded. Clicking "resume" gets nothing. Using Yosemite 10.10.5 with iMac (Retina, 27-inch, Late 2014).
iMac with Retina 5K display, OS X Yosemite (10.10.5)
Posted on Oct 3, 2015 12:28 AM
Community Specialists
Hi budsol,
I see that you are trying to install El Capitan, but are running into some issues. I’m not sure which window you are looking at when seeing the “Waiting” message with 0 downloaded. If this is the El Capitan installer, then you might try deleting the installer package, then going to your past purchases in the Mac App Store and redownloading the El Capitan installer:
Mac App Store: Finding your purchased apps - Apple Support
https://support.apple.com/en-us/HT202161
Thanks for using the Apple Support Communities. Have a good one!
Posted on Oct 4, 2015 4:57 AM