Q: Download was corrupt for El Capitan
I downloaded El Capitan and it said the file was corrupt. I found the download and removed it, at least as far as I can tell. Now I want to redownload but it is grey out and says downloaded in the App Store. How can I get a new download?
MacBook Pro (13-inch Mid 2009)
Posted on Oct 3, 2015 4:11 AM
Community Specialists
Hi robsnotes4u,
I see that you are trying to install El Capitan but may have a corrupted download. I would suggest that you start by making sure the installer package is deleted, then going to your past purchases in the Mac App Store and redownloading the El Capitan installer:
Mac App Store: Finding your purchased apps - Apple Support
https://support.apple.com/en-us/HT202161
Thanks for using the Apple Support Communities. Have a good one!
Posted on Oct 3, 2015 1:57 PM