capAPP
Level 1 (5 points)

Q: El Capitan - printer fails with 'filter failed'

Hey you Apple-Maniacs out there,

 

finally i got a reason to ask our mighty community for support/help but the reason is very unpleasant for me...

 

Since the last OS update from Yosemite to El Capitan my printer is not working, it's been still recognized but it fails everytime with the same error.

 

I am talking about an Epson AcuLaser M1400 connected via USB to my Air and sadly the printer is working with a Windows Laptop, so the issue has to be on the Mac .

 

performed TS:

> I already downloaded the newest drivers from Apple and Epson: no sucess

> tried to delete and add the printer several times and even restarted my mac

> changed toner

> doesn't matter what kind of data type/document/apps are used

 

So any advices or even solutions?

 

Thanks a lot!

 

 

Screen Shot 2015-10-03 at 17.52.44.png

 

Screen Shot 2015-10-03 at 17.50.23.pngScreen Shot 2015-10-03 at 17.54.13.png

MacBook Air, OS X El Capitan (10.11)

Posted on Oct 3, 2015 9:14 AM

by capAPP,Solvedanswer
capAPP capAPP
Level 1 (5 points)
A:

[SOLVED]


Dear fellows,

thank your for participating in this topic and to show workarounds but it's not necessary anymore:

 

Check this link:

http://www.epson.co.uk/gb/en/viewcon/corporatesite/products/mainunits/support/95 38

under "drivers" you can start downloading the new drivers.

Bildschirmfoto 2016-01-09 um 13.20.05.png

 

This driver seems to be not (correctly) certified but it's from Epson's page and it's working.

 

If you get a message that this driver "is not certified blabla" just open it this way:

 

1. After the message go to "settings"

2. then "security"

3. you should be under "general" and then allow to open it manually.

4. BOOM. Installations starts and it works.

Posted on Jan 9, 2016 4:32 AM

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