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User profile for user: mewelden
mewelden Author
User level: Level 1
0 points

an error occurred loading this content while watching anything on apple tv. Any suggestions?

I keep receiving this error message while trying to watch hulu, netflix, or watch espn. I have rebooted the device many times and it may play for a few minutes then the error message comes up. Any suggestions on how to fix this?

Apple TV

Posted on Oct 3, 2015 10:14 AM

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User profile for user: Winston Churchill
Winston Churchill
User level: Level 10
122,487 points

Oct 3, 2015 10:54 AM in response to mewelden

Try the following steps, check whether things are working after each step where appropriate, before trying the next.


  1. Restart the Apple TV (Settings > General > Restart).
  2. Restart the Apple TV by removing ALL the cables for 30 seconds.
  3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
  4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
  5. Restore the Apple TV (Settings > General > Reset > Restore)
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an error occurred loading this content while watching anything on apple tv. Any suggestions?

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