update to 10.10.5 = disaster !

Question

I just updated my macbook pro retina (mid 2012) to macosx 10.10.5 from 10.8.xResult:- drag and drop in Finder cause the machine to freeze ( cf other post )- wireless drops constantly - unusable!I had resisted the temptation to update to Mavericks and Yosemite, but recent posts reported that issues had been fixed, and I figured I should update before getting too out of sync with current software.  Big mistake...I&#x27;ve searched web and forums for solutions to both problems, no luck.  The threads on wifi issues are particularly depressing...

Allan Eckert · Accepted Answer

Please download and install EtreCheck from http://www.etresoft.com/etrecheckRun it and post the report here.

alain80 · Answer

Thanks!  The report is below.---EtreCheck version: 2.5.2 (204)Report generated 10/3/15, 9:04 PMDownload EtreCheck from http://etresoft.com/etrecheckClick the [Click for support] links for help with non-Apple products.Click the [Click for details] links for more information about that line.Hardware Information: (What does this mean?)    MacBook Pro (Retina, Mid 2012)     [Click for Technical Specifications]    [Click for User Guide]    MacBook Pro - model: MacBookPro10,1    1 2.6 GHz Intel Core i7 CPU: 4-core    16 GB RAM Not upgradeable        BANK 0/DIMM0            8 GB DDR3 1600 MHz ok        BANK 1/DIMM0            8 GB DDR3 1600 MHz ok    Bluetooth: Good - Handoff/Airdrop2 supported    Wireless:  en0: 802.11 a/b/g/n    Battery: Health &#x3D; Normal - Cycle count &#x3D; 700 - SN &#x3D; D86242532LSF9Y2AXVideo Information: (What does this mean?)    Intel HD Graphics 4000        Color LCD 2880 x 1800    NVIDIA GeForce GT 650M - VRAM: 1024 MBSystem Software: (What does this mean?)    OS X Yosemite 10.10.5 (14F27) - Time since boot: about 6 hoursDisk Information: (What does this mean?)    APPLE SSD SM768E disk0 : (751.28 GB) (Solid State - TRIM: Yes)        EFI (disk0s1) &lt;not mounted&gt; : 210 MB         Recovery HD (disk0s3) &lt;not mounted&gt;  [Recovery]: 650 MB         Macintosh HD (disk1) / : 750.05 GB (22.64 GB free)            Core Storage: disk0s2 750.42 GB OnlineUSB Information: (What does this mean?)    Apple Inc. FaceTime HD Camera (Built-in)     Apple Inc. Apple Internal Keyboard / Trackpad     Apple Inc. BRCM20702 Hub         Apple Inc. Bluetooth USB Host Controller Thunderbolt Information: (What does this mean?)    Apple Inc. thunderbolt_busConfiguration files: (What does this mean?)    /etc/sudoers, File size 2299 but expected 1275Gatekeeper: (What does this mean?)    Mac App Store and identified developersKernel Extensions: (What does this mean?)        /System/Library/Extensions    [not loaded]    com.RME.driver.FirefaceAudioDriver (3.14 - SDK 10.5) [Click for support]    [not loaded]    com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.9) [Click for support]    [not loaded]    de.rme-audio.driver.FirefaceUSB (1.78 - SDK 10.2) [Click for support]Startup Items: (What does this mean?)    ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter    Startup items are obsolete in OS X YosemiteLaunch Agents: (What does this mean?)    [running]    com.dell.scan.Dell2155ColorMFP.ButtonListenerAgent.plist [Click for support]    [loaded]    com.divx.dms.agent.plist [Click for support]    [loaded]    com.divx.update.agent.plist [Click for support]    [running]    com.epson.epw.agent.plist [Click for support]    [loaded]    com.google.keystone.agent.plist [Click for support]    [running]    de.rme-audio.firefaceAgent.plist [Click for support]    [running]    de.rme-audio.firefaceUSBAgent.plist [Click for support]    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]Launch Daemons: (What does this mean?)    [running]    com.adobe.ARM.[...].plist [Click for support]    [loaded]    com.adobe.fpsaud.plist [Click for support]    [loaded]    com.google.keystone.daemon.plist [Click for support]    [failed]    com.m-audio.firewire.helper.plist [Click for support]    [loaded]    com.sharpcast.xfsmond.plist [Click for support]    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]User Launch Agents: (What does this mean?)    [loaded]    com.adobe.ARM.[...].plist [Click for support]User Login Items: (What does this mean?)    Citations    Application  (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)    Dropbox    Application  (/Applications/Dropbox.app)    Google Drive    Application  (/Applications/Google Drive.app)Other Apps: (What does this mean?)    [running]    com.apple.xpc.launchd.oneshot.0x10000003.Skype - Invalid signature!    [running]    com.apple.xpc.launchd.oneshot.0x1000000e.EtreCheck - Invalid signature!    [running]    com.dymo.pnpdInternet Plug-ins: (What does this mean?)    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]    DYMO NPAPI Addin: Version: 1.0 - SDK 10.9 [Click for support]    Default Browser: Version: 600 - SDK 10.10    Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 [Click for support]    Google Earth Web Plug-in: Version: 6.1 [Click for support]    DYMO Safari Addin: Version: Unknown - SDK 10.9 [Click for support]    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]    FlashPlayer-10.6: Version: 19.0.0.185 - SDK 10.6 [Click for support]    DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]    OVSHelper: Version: 1.1 [Click for support]    Flash Player: Version: 19.0.0.185 - SDK 10.6 [Click for support]    iPhotoPhotocast: Version: 7.0    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]    QuickTime Plugin: Version: 7.7.3    RealPlayer Plugin: Version: Unknown [Click for support]    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]    LV86HelperLauncher: Version: 1.0 [Click for support]User internet Plug-ins: (What does this mean?)    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]Audio Plug-ins: (What does this mean?)    JackRouter: Version: JackRouter [Click for support]3rd Party Preference Panes: (What does this mean?)    Dell 2155 Color MFP  [Click for support]    Flash Player  [Click for support]    Flip4Mac WMV  [Click for support]    Growl  [Click for support]    PreferencesPane  [Click for support]    MacFUSE  [Click for support]    TeXDistPrefPane  [Click for support]Time Machine: (What does this mean?)    Skip System Files: NO    Auto backup: YES    Volumes being backed up:        Macintosh HD: Disk size: 750.05 GB Disk used: 727.41 GB    Destinations:        MyDrive [Local]         Total size: 999.86 GB         Total number of backups: 16         Oldest backup: 2015-07-16 15:10:08 +0000         Last backup: 2015-10-01 11:14:01 +0000         Size of backup disk: Too small            Backup size 999.86 GB &lt; (Disk used 727.41 GB X 3)        My Passport [Local]         Total size: 999.83 GB         Total number of backups: 2         Oldest backup: 2015-07-02 10:59:05 +0000         Last backup: 2015-07-02 10:59:05 +0000         Size of backup disk: Too small            Backup size 999.83 GB &lt; (Disk used 727.41 GB X 3)        BU [Local]         Total size: 499.73 GB         Total number of backups: 0         Oldest backup: -         Last backup: -         Size of backup disk: Too small            Backup size 499.73 GB &lt; (Disk used 727.41 GB X 3)        BU_Lappe [Local]         Total size: 999.86 GB         Total number of backups: 2         Oldest backup: 2015-06-24 08:31:56 +0000         Last backup: 2015-06-24 08:31:56 +0000         Size of backup disk: Too small            Backup size 999.86 GB &lt; (Disk used 727.41 GB X 3)Top Processes by CPU: (What does this mean?)         8%    WindowServer         3%    hidd         3%    fontd         1%    Console         0%    notifydTop Processes by Memory: (What does this mean?)    1.03 GB    kernel_task    786 MB    com.apple.WebKit.WebContent(12)    426 MB    firefox    197 MB    GitHub Desktop    197 MB    MailVirtual Memory Information: (What does this mean?)    7.27 GB    Free RAM     8.72 GB    Used RAM (1.28 GB Cached)    21 MB    Swap Used Diagnostics Information: (What does this mean?)    Oct 3, 2015, 05:27:21 PM    /Library/Logs/DiagnosticReports/Google Drive_2015-10-03-172721_[redacted].cpu_resource.diag [Click for details]    Oct 3, 2015, 02:42:23 PM    Self test - passed    Oct 3, 2015, 02:23:00 PM    /Library/Logs/DiagnosticReports/wdhelper_2015-10-03-142300_[redacted].crash    Oct 3, 2015, 11:30:32 AM    /Library/Logs/DiagnosticReports/wdhelper_2015-10-03-113032_[redacted].crash    Oct 1, 2015, 02:12:47 PM    ~/Library/Logs/DiagnosticReports/MATLAB_2015-10-01-141247_[redacted].crash    Oct 1, 2015, 12:06:00 PM    ~/Library/Logs/DiagnosticReports/MATLAB_2015-10-01-120600_[redacted].crash    Sep 30, 2015, 11:10:51 AM    /Library/Logs/DiagnosticReports/Kernel_2015-09-30-111051_[redacted].panic [Click for details]

stedman1 · Answer

...

Allan Eckert · Answer

It appears your Mac has suffered a kernel panic. See if you can find the panic report in Console and publish it here.

OGELTHORPE · Answer

Use these directions to log and post the requested kernel panic:https://support.apple.com/en-us/HT201753Ciao.

alain80 · Answer

Thanks!  Here&#x27;s what I found:adcs-MBP:DiagnosticReports adc$ cat Kernel_2015-09-30-111051_adcs-MacBook-Pro.panicAnonymous UUID:       EDE9D487-795A-B09F-F547-7C8BC11506D8Wed Sep 30 11:10:51 2015*** Panic Report ***panic(cpu 5 caller 0xffffff800b216df2): Kernel trap at 0x00000000ffffffff, type 14&#x3D;page fault, registers:CR0: 0x000000008001003b, CR2: 0x00000000ffffffff, CR3: 0x000000000d0aa000, CR4: 0x00000000001626e0RAX: 0x00000000ffffffff, RBX: 0xffffff803e41ea40, RCX: 0xffffff81f652be20, RDX: 0xffffff803e41ea40RSP: 0xffffff81f652bdb8, RBP: 0xffffff81f652bdf0, RSI: 0xffffff80477a9f00, RDI: 0xffffff8048ba5200R8:  0xffffff81f652be20, R9:  0x0000000000000000, R10: 0xffffff80297785ba, R11: 0x0000000000000002R12: 0xffffff80424530c0, R13: 0x0000000000000000, R14: 0xffffff800b912ed8, R15: 0xffffff80477a9f00RFL: 0x0000000000010282, RIP: 0x00000000ffffffff, CS:  0x0000000000000008, SS:  0x0000000000000010Fault CR2: 0x00000000ffffffff, Error code: 0x0000000000000010, Fault CPU: 0x5Backtrace (CPU 5), Frame : Return Address0xffffff81f652ba60 : 0xffffff800b12ad21 0xffffff81f652bae0 : 0xffffff800b216df2 0xffffff81f652bca0 : 0xffffff800b233ca3 0xffffff81f652bcc0 : 0xffffffff 0xffffff81f652bdf0 : 0xffffff800b6b47e9 0xffffff81f652be50 : 0xffffff800b6b358b 0xffffff81f652beb0 : 0xffffff800b6b2ce9 0xffffff81f652bf30 : 0xffffff800b6ae0f3 0xffffff81f652bf70 : 0xffffff800b6b4003 0xffffff81f652bfb0 : 0xffffff800b2116e7 BSD process name corresponding to current thread: kernel_taskMac OS version:14F27Kernel version:Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4Kernel slide:     0x000000000ae00000Kernel text base: 0xffffff800b000000__HIB  text base: 0xffffff800af00000System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)System uptime in nanoseconds: 853083634797last loaded kext at 689898365795: com.apple.iokit.AppleBCM5701Ethernet    10.1.3 (addr 0xffffff7f8d1aa000, size 237568)last unloaded kext at 670940703868: com.apple.iokit.IOEthernetAVBController    1.0.3b3 (addr 0xffffff7f8c947000, size 20480)loaded kexts:com.apple.iokit.AppleBCM5701Ethernet    10.1.3com.apple.filesystems.smbfs    3.0.2com.apple.iokit.IOBluetoothSerialManager    4.3.6f3com.apple.driver.AppleHWSensor    1.9.5d0com.apple.driver.AudioAUUC    1.70com.apple.iokit.IOUserEthernet    1.0.1com.apple.driver.AppleUpstreamUserClient    3.6.1com.apple.driver.AGPM    110.19.6com.apple.driver.ApplePlatformEnabler    2.2.0d4com.apple.driver.X86PlatformShim    1.0.0com.apple.Dont_Steal_Mac_OS_X    7.0.0com.apple.driver.AppleMikeyHIDDriver    124com.apple.GeForce    10.0.4com.apple.driver.AppleIntelHD4000Graphics    10.0.6com.apple.driver.AppleHWAccess    1com.apple.driver.AppleMikeyDriver    272.18.1com.apple.driver.AppleHDA    272.18.1com.apple.driver.AppleOSXWatchdog    1com.apple.driver.AppleHV    1com.apple.driver.AppleThunderboltIP    2.0.2com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.6f3com.apple.driver.AppleLPC    1.7.3com.apple.driver.AppleSMCPDRC    1.0.0com.apple.driver.AppleSMCLMU    2.0.7d0com.apple.driver.AirPort.Brcm4360    930.37.3com.apple.driver.AppleMuxControl    3.10.25com.apple.driver.AppleIntelFramebufferCapri    10.0.6com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0com.apple.driver.AppleMCCSControl    1.2.12com.apple.filesystems.autofs    3.0com.apple.driver.AppleUSBTCButtons    240.2com.apple.driver.AppleUSBTCKeyboard    240.2com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0com.apple.BootCache    36com.apple.driver.AppleUSBHub    705.4.2com.apple.driver.XsanFilter    404com.apple.iokit.IOAHCIBlockStorage    2.7.1com.apple.driver.AppleSDXC    1.6.5com.apple.driver.AppleAHCIPort    3.1.2com.apple.driver.AppleUSBEHCI    705.4.14com.apple.driver.AppleUSBXHCI    710.4.11com.apple.driver.AppleSmartBatteryManager    161.0.0com.apple.driver.AppleACPIButtons    3.1com.apple.driver.AppleRTC    2.0com.apple.driver.AppleHPET    1.8com.apple.driver.AppleSMBIOS    2.1com.apple.driver.AppleACPIEC    3.1com.apple.driver.AppleAPIC    1.7com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0com.apple.nke.applicationfirewall    161com.apple.security.quarantine    3com.apple.security.TMSafetyNet    8com.apple.driver.AppleIntelCPUPowerManagement    218.0.0com.apple.iokit.IOEthernetAVBController    1.0.3b3com.apple.iokit.IOSerialFamily    11com.apple.nvidia.driver.NVDAGK100Hal    10.0.4com.apple.nvidia.driver.NVDAResman    10.0.4com.apple.iokit.IOSurface    97.4com.apple.driver.DspFuncLib    272.18.1com.apple.kext.OSvKernDSPLib    1.15com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.6f3com.apple.iokit.IOBluetoothFamily    4.3.6f3com.apple.driver.AppleSMBusPCI    1.0.12d1com.apple.driver.AppleHDAController    272.18.1com.apple.iokit.IOHDAFamily    272.18.1com.apple.iokit.IOAudioFamily    203.3com.apple.vecLib.kext    1.2.0com.apple.iokit.IO80211Family    730.60com.apple.driver.mDNSOffloadUserClient    1.0.1b8com.apple.iokit.IONetworkingFamily    3.2com.apple.driver.AppleBacklightExpert    1.1.0com.apple.iokit.IONDRVSupport    2.4.1com.apple.driver.AppleGraphicsControl    3.10.25com.apple.iokit.IOAcceleratorFamily2    156.16com.apple.AppleGraphicsDeviceControl    3.10.25com.apple.driver.X86PlatformPlugin    1.0.0com.apple.driver.AppleSMC    3.1.9com.apple.driver.IOPlatformPluginFamily    5.9.1d7com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0com.apple.driver.AppleSMBusController    1.0.13d1com.apple.iokit.IOGraphicsFamily    2.4.1com.apple.kext.triggers    1.0com.apple.iokit.IOUSBUserClient    705.4.0com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5com.apple.driver.AppleUSBMultitouch    245.2com.apple.iokit.IOUSBHIDDriver    705.4.0com.apple.driver.CoreStorage    471.30.1com.apple.driver.AppleUSBMergeNub    705.4.0com.apple.driver.AppleUSBComposite    705.4.9com.apple.driver.AppleThunderboltDPInAdapter    4.0.6com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6com.apple.driver.AppleThunderboltPCIUpAdapter    2.0.2com.apple.driver.AppleThunderboltPCIDownAdapter    2.0.2com.apple.driver.AppleThunderboltNHI    3.1.7com.apple.iokit.IOThunderboltFamily    4.2.2com.apple.iokit.IOAHCIFamily    2.7.5com.apple.iokit.IOUSBFamily    720.4.4com.apple.driver.AppleEFINVRAM    2.0com.apple.driver.AppleEFIRuntime    2.0com.apple.iokit.IOHIDFamily    2.0.0com.apple.iokit.IOSMBusFamily    1.1com.apple.security.sandbox    300.0com.apple.kext.AppleMatch    1.0.0d1com.apple.driver.AppleKeyStore    2com.apple.driver.AppleMobileFileIntegrity    1.0.5com.apple.driver.AppleCredentialManager    1.0com.apple.driver.DiskImages    398com.apple.iokit.IOStorageFamily    2.0com.apple.iokit.IOReportFamily    31com.apple.driver.AppleFDEKeyStore    28.30com.apple.driver.AppleACPIPlatform    3.1com.apple.iokit.IOPCIFamily    2.9com.apple.iokit.IOACPIFamily    1.4com.apple.kec.Libm    1com.apple.kec.corecrypto    1.0com.apple.kec.pthread    1

alain80 · Answer

Thanks for your help (and for the EtreCheck application!).  I posted the log contents in response to OGELTHORPE.

OGELTHORPE · Answer

My guess is that there is a hardware issue with the MBP.  Go through the steps in this Apple support article:https://support.apple.com/en-us/HT200553If no success, make an appointment at an Apple store genius bar for a free evaluation.  Bring the kernel panic report with you.Ciao.