Q: unable to make in-App purchase because iTunes not saving cc security code
I have enabled family service for multiple devices. When one of the children tried to make an in-app purchase, he got a message saying that the adult in charge should enter the security code for the credit card before payment can go through. After lots of looking around I finally found out that under "Settings-> iTunes & App Store -> Apple ID: someone@email.com -> View Apple ID -> Payment Information -> Credit card info" there is a blank security code for my cc. I enter, and press Done. Nothing happens. The code is not saved.
I go to my computer and launch iTunes. From there I enter the cc code info. Click Save. Again, nothing happens. How do I know? Because when I open the account info page, the security code is blank.
I understand if you don't want to store the security code to prevent fraud, but then give purchasers on a family device a chance to enter it somewhere during the purchase. Not sure apple has thought this through at all. Seriously contemplating migrating away from Apple.
iPhone 6, iOS 8.4.1
Posted on Oct 3, 2015 11:41 PM