Newsroom Update

Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

vpoanh Author

Level 1

1 points

my ipad's screen is dark, could not open it, could not reset it so i connect it with itune then can not restore or update

I can not open my Ipad directly. it is just a black screen. After that I connect it with Itune, it noticed that I must restore and update but I can not restore, it showed the error 4014.

iPad Air

Posted on Oct 4, 2015 1:00 AM

There are no replies.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up