HT201541: Update the software on your Mac

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Pierfromitaly
Level 1 (0 points)

Q: My App Store is disappear and i can not update to El Capitan. What should I do?

My App Store is disappear and i can not update to El Capitan. What should I do?

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Oct 4, 2015 2:05 AM

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Pierfromitaly

Q: My App Store is disappear and i can not update to El Capitan. What should I do?

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  • by Linc Davis,

    Linc Davis Linc Davis Oct 4, 2015 2:58 PM in response to Pierfromitaly
    Level 10 (208,037 points)
    Applications
    Oct 4, 2015 2:58 PM in response to Pierfromitaly

    If the App Store is not in the Applications folder, see below.

    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

    *The linked support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later.