iPod Touch frozen

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iPod Touch frozen

My iPod touch 5th gen was frozen last night so I turned it off. However, when I tried to turn it back on, I found it hard and after several attempts at trying to turn it back on, I finally got it. However, it returned me to the multitasking feature, and the screen I was on, when it froze. I can't force shut down because the home button doesn't work. My iTunes on my computer won't recognize the device when it is plugged in and neither will RecBoot. Help!

iPod touch (5th generation)

Posted on Oct 4, 2015 2:20 AM

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Answer 1

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lllaass

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Oct 4, 2015 2:38 AM in response to BrissyBogan

See my first reply on page 3 in this discussion. The link opens to page 3.

Turn on without Home/Power Button

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Answer 2

BrissyBogan Author

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Oct 4, 2015 2:24 AM in response to lllaass

I have already tried. I downloaded RecBoot onto my computer and when I plugged in my iPod Touch, the program couldn't detect it. There was nothing wrong with the cable. Do you think if I fixed my home button that I could force shut down and reboot the iPod? Thanks

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Answer 3

lllaass

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210,411 points

Oct 4, 2015 2:38 AM in response to BrissyBogan

Maybe. Yo may have a hardware problem besides the Home Button

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Answer 4

BrissyBogan Author

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Oct 4, 2015 3:05 AM in response to lllaass

Also I need your advice on another problem I had. I have now managed to turn the phone on now, but however, again it was returned to the screen I was on before the iPod was frozen. The bad news is that I can't get out of the multitasking mode. I can close the apps from multitasking, I can use Assistive Touch, but pretty much the only thing I can't do is select the main screen, the one that takes me back to the screen with all my apps and stuff. Any suggestions on how I unfreeze the iPod from the multitasking mode?

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Answer 5

lllaass

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210,411 points

Oct 4, 2015 9:10 AM in response to BrissyBogan

Can you restore via iTunes?

Or go to Settings>General>Reset>Erase all content and settings?

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