After being prompted to install yet another new version of iTunes today,proceeded to do so. Would get a message saying there as a problem with the windows installer package. After that failed, I extracted the iTunes6464Setup.exe file to the iTunes6464Setup folder in order to access the individual msi files.
All msi files installed properly except:
AppleSoftwareUpdate.msi
Giving the same message as above.
iPhone 5s, Windows 7, Windows 7-64 Custom Built Deskop
Try repairing then removing the existing instance of Apple Software Update. You may need to use the installer from your previous build of iTunes in which case see this Older versions link.
tt2
Same problem (Windows 7). In Programs & Features I repaired Apple Software Update (I didn't repair and then remove it, I just repaired it), re-ran iTunes6464Setup.exe, and the install worked fine.
This repair / uninstall worked, thanx
but one not the devs may want to think about is it seems to me that this belongs in
C:\Program Files (x86)\CommonFiles\Apple\Apple Software Update\
Was a very problematic pair of updates..... after putting 9.01 on the phone, app updates would work on iTunes but not transfer tot he phone. req'd a hard reset which took about 2.5 hours via USB to restore phone.
Same here!
nothing works to fix it, installed everything else except applesupport
and once again apple have failed to release a patch for the faulty update.
Did you use Win RAR to extract the exe file ? After doing that, you will have (64 bit machine assumed):
AppleApplicationSupport.msi
AppleApplicationSupport64.msi
AppleMobileDeviceSupport6464.msi
ApplkeSoftwareUpdate.msi
Bonjour64.msi
iTunes6464.msi
SetUpAdmin.exe
Which "support" of the 3 did not install ?
I installed each of the 6 msi's individually and all but the Update one worked. Repairing / Uninstalling / then installing, as suggested above, worked.
RandyGibbons wrote:
Same problem (Windows 7). In Programs & Features I repaired Apple Software Update (I didn't repair and then remove it, I just repaired it), re-ran iTunes6464Setup.exe, and the install worked fine.
Randy,
I did exactly as you did and the issue with 12.3 not installing was resolved perfectly.
I had to repair the apple software update utility and the apple application support 64 bit but then this cleared up my install issue.
one other item, I did this update because itunes 12.2.2.25 was no longer allowing me to download music or upgrade apps for some reason saying it could not contact the itunes store, and that issue is also now fixed. Finally, just weeks of looking for what was wrong...when all itunes would say is "some program required for install could not be run..." so helpful.
iTunes 12.3 will not install
