Audio device not recognised in El Capitan

If you take a look at the Avid drivers page for the M-Audio 8R, it states:

"Supports Mac OS X 10.8.5, 10.9.5, 10.10, 10.10.1"

http://avid.force.com/pkb/articles/en_US/Download/Fast-Track-Ultra-8R-Drivers

There is currently no mention of OS X 10.11 El Capitan. Presumably (hopefully) Avid are working on this, however this interface is now quite old so who knows!

As always, you should check that your that all your hardware and software is compatible before you take the leap and update. Not being able to use this interface is currently what's stopping me from updating.

GrahamBalharrie wrote:

As always, you should check that your that all your hardware and software is compatible before you take the leap and update.

Excellent advice.

Yes, they did not mentioned OSX 10.11, but in the past the Fast Track Ultra 8R works well with the new version of OSX although in the AVID page is not mentioned as compatible with the latest version.

As though companies list what isn't compatible. I think it is impractical to try and check compatibility prior to an OS update, though that doesn't change the validity of your advice!

Hello,

This is very strange!

I have a fast track r8 and work with pro tools.

On October 4 (or so) I upgraded my macbook with 'El Capitan'. And... Surprise!!!! I worked four days with Captain operating system and interface Fast Track R8. How it works, I thought they were compatible systems.

On Thursday, October 8, I plugged headphones to my macbook pro. After this, the macbook pro does not recognize the interface. I thought this was a small problem. But, now I read in this forum, I find out that the system Captain and fast track interface, they are not compatible.

But ... How ..... some days I worked with these two systems !!!!

I am not a software engineer, I do not know what happened.. I tried again, but it could not be. I return to Yosemite.

Someone to tell us how to connect 'The captain' and R8 Fast track !!!!

Regards.

P.D.: Apologize for my english ..

I have a Fast Track Ultra, and it let working after I upgrade to El Capitan. I am waiting for a solution, hope that avid work on this trouble, so many people have been affected.

Avid *****! They make great products - but the fact that they weren't ready for El Capitan is grounds for a class action lawsuit. This happens on every OS X upgrade.

They have no clue except for you to buy a NEW Avid product.

Well from now on I am never buying another Avid product. I'll use Pro Tools , but will find other audio interfaces where the company stays on top of technology instead of 4-12 months behind it,

<Edited By Host>

Hi is anyone aware of a driver yet for M-Audio Fast Track Ultra? I am not able to record anything post upgrading to El Capitan yesterday. Was shocking to know that AVID isn't making any driver for OSX 10.11. Very unfair. Any fixes or links for my problem, please email to clementonsong@gmail.com. Thanks a lot for the help!!

Sadly and after several months of no information, Avid has decided not to support El Capitan for this and other audio interfaces. See the list about halfway down on this page:

http://avid.force.com/pkb/articles/en_US/compatibility/Mac-OS-X-10-11-El-Capitan -support-for-Media-Composer-Pro-Tools-Si…

Starts with the text "The following audio interfaces will not be supported on OS X 10.11 (El Capitan)"

Thanks so much Avid.

we all should at least email them and show them our disappoinment for just dumping this product!

Entered on: 6/15/2016 8:33 PM Entered by: Jeffrey Bernales

Hi Jon , We also have user who own third party hardware audio interface and you can also check if installing asio4all driver (Universal) would work. Unfortunately, El capitan OS has high demand of system requirement which encouraged user to get the latest Pro tools software at least 12.3 and only comply with the newest generation of audio interface available in the market. We can only encourage you to rollback your operating system to Yosemite in this case Best regards, Jeff AVID audio registration