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SSL Network Extender (SNX) is not working

I upgraded Mac Book OS to el capitan. Checkpoint VPN started not to work which was working yosemite. error message in the console as below;

all security (java and safari) settings has been revised accordingly.


04/10/2015 12:39:48[SNXNetMode] Checking communication to SNX Network Mode

04/10/2015 12:39:48[SNXNetMode] Failed to find /usr/bin/snx

04/10/2015 12:39:48[Component] Error, Can't communicate with component.

04/10/2015 12:39:48[Director] Failed to connect to the component

04/10/2015 12:39:48[CShell] Failed to initialize


Can anybody help me to be able to skip this problem?


thanks..

MacBook, OS X El Capitan (10.11)

Posted on Oct 4, 2015 4:10 AM

Reply
5 replies

Oct 6, 2015 1:44 PM in response to bakturk

After upgrading to El Capitan, I found my SNX (SSL Network Extender) was no longer working. Specifically, when the Applet would begin to load I would get a dialogue indicating that the "SNX_Installer_Helper_Tool" (or something along those lines) need to install something and I needed to provide my system username and password. After doing so I would get the "Failed to initialize" error.


I found that Apple implemented a new security feature in El Capitan which restricts certain "things" from running from certain directories. This is called "System Integration Protection" or "rootless" for short. Apparently SNX runs from one of these, now restricted, directories and was causing my error. I simply had to disable "rootless" per these steps from OS X Daily and everything is working great now:


http://osxdaily.com/2015/10/05/disable-rootless-system-integrity-protection-mac- os-x/

Oct 31, 2015 7:07 AM in response to elkaboing

Thanks for explaining the issue, @elkaboing .

However, is there any way to fix it without turning off the System Integration Protection? I'd want to keep it.


Maybe is there any way to install this snx tool by yourself, so the `/usr/bin/snx` command would work then?


I paste my logs from java snx installation, they are almost the same:


31/10/2015 02:59:01[Launcher] Launching chmod +x /Users/jtomaszewski/Library/Caches/SNXNM/snx_install.sh

31/10/2015 02:59:01[Launcher] Launching /Users/jtomaszewski/Library/Caches/SNXNM/snx_install.sh

31/10/2015 02:59:06[SNXNetMode] Checking communication to SNX Network Mode

31/10/2015 02:59:06[SNXNetMode] Failed to find /usr/bin/snx

31/10/2015 02:59:06[Component] Error, Can't communicate with component.

31/10/2015 02:59:06[Director] Failed to connect to the component

31/10/2015 02:59:06[CShell] Failed to initialize







SSL Network Extender (SNX) is not working

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