ron4245

Q: Is Mackeeper a safe product?

I am not sure how it ended up on my Mac but it now keeps asking me to scan the computer.  It showed up after I purchased an AP to connect to my office computer.

iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.2)

Posted on Oct 4, 2015 3:05 AM

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Q: Is Mackeeper a safe product?

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  • by ckuan,Helpful

    ckuan ckuan Oct 4, 2015 3:13 AM in response to ron4245
    Level 7 (33,682 points)
    Oct 4, 2015 3:13 AM in response to ron4245

    Is Mackeeper a safe product

    No. Search this forum for details on how to delete.

  • by seventy one,Helpful

    seventy one seventy one Oct 4, 2015 3:13 AM in response to ron4245
    Level 6 (15,140 points)
    Peripherals
    Oct 4, 2015 3:13 AM in response to ron4245

    No No NO.  Remove any reference to it from your system.  Do not connect to any link on that screen.

     

    Edit.  Read these notes from Klaus1.

    https://discussions.apple.com/docs/DOC-3027#comment-2156

  • by ron4245,

    ron4245 ron4245 Oct 4, 2015 3:11 AM in response to ckuan
    Level 1 (4 points)
    Mac OS X
    Oct 4, 2015 3:11 AM in response to ckuan

    Thanks

  • by ron4245,

    ron4245 ron4245 Oct 4, 2015 3:13 AM in response to seventy one
    Level 1 (4 points)
    Mac OS X
    Oct 4, 2015 3:13 AM in response to seventy one

    Hoe do I delete it?

  • by seventy one,

    seventy one seventy one Oct 4, 2015 3:15 AM in response to ron4245
    Level 6 (15,140 points)
    Peripherals
    Oct 4, 2015 3:15 AM in response to ron4245

    Ron,

     

    Have you noticed the edit to my post.   Look again.   Thank you for the star.   This helps you with deletion.

  • by seventy one,

    seventy one seventy one Oct 4, 2015 3:17 AM in response to ron4245
    Level 6 (15,140 points)
    Peripherals
    Oct 4, 2015 3:17 AM in response to ron4245

    We seem to have got out of sequence.  Never mind, just read everything through again.   The answers are there.

  • by Linc Davis,

    Linc Davis Linc Davis Oct 4, 2015 12:36 PM in response to ron4245
    Level 10 (207,963 points)
    Applications
    Oct 4, 2015 12:36 PM in response to ron4245

    "MacKeeper" is a scam with only one useful feature: it deletes itself.

    First, back up all data.

    Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

    If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

    IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

    In the Finder, select

              Go Applications

    from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

    Quit MacKeeper before dragging it to the Trash.

    Let MacKeeper delete its other components before you empty the Trash.

    Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.

    Don't try to remove MacKeeper while running in safe mode.