Family sharing - why prompting for payment info?

Question

Level 1

4 points

Family sharing - why prompting for payment info?

I just finished setting up my family for family sharing (my husband included). This involved setting up a new apple id for him. However, when he tries to download any apps using the new apple id, we get a message saying "This Apple ID has not yet been used in the iTunes Store". It prompts us to tap review to sign in, then review our account information.

When I do this, it is prompting me to re-enter our credit card info.

Why do I have to do this if my credit card was already set up as the payment card under family sharing?

Should he not just have to type in his password for his apple ID? And then my credit card would automatically be charged?

Or do I need to re-enter our credit card info?

Just want to make sure that if I set up charges again, he will have access to any family credit balance on our main apple ID account that was used by me, the administrator.

iPad (3rd gen) Wi-Fi, iOS 6.1.2

Posted on Oct 4, 2015 7:21 AM

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Answer 1

Oct 4, 2015 7:36 AM in response to BabyBootcamp

I didn't need to re-enter my details for my wife's purchases via family sharing.

Are are you able to make purchases from your ID without a problem.

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Answer 2

fromsouth

Level 5

4,945 points

Oct 4, 2015 8:18 PM in response to BabyBootcamp

I believe it is necessary for the new accounts only. If you feel better, put all info and once account is accepted just take it out, you will be able to do that few seconds later by clicking "None" option for his credit card. To verify that info is accepted you want to download free app, then remove credit card.

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Answer 3

BabyBootcamp Author

Level 1

4 points

Oct 4, 2015 8:25 PM in response to fromsouth

Hi There - thank you both for your help. I tried setting up the same credit card with my husband's apple ID. I tried then to make a purchase to see if his purchase would shared with the rest of us...

I received a warning message saying that his purchase would not be shared with the rest of the family as the apple id used to make the purchase was not the same account that was used to set up family sharing.

When clicking on "Learn More", I was brought to a page from Apple indicating that all family members set up under sharing need to sign into iCloud with their own apple id's. However, the apple id and password for iTunes and the App store has to be consistent with the administrator who manages family sharing. When I changed this, my problem was solved.

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Answer 4

BabyBootcamp Author

Level 1

4 points

Oct 5, 2015 7:15 AM in response to BabyBootcamp

Hi Again,

Just to clarify, for family sharing to work the apple id entered for my husband had to be his for both iCloud and the App/iTunes store.

However, this needed to match the apple ID that was used when he was invited to family sharing by the administrator.... Sorry for any confusion above.

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Answer 5

Oct 5, 2015 7:53 AM in response to BabyBootcamp

Yes, that makes complete sense now we know it was a different ID.

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