HT204074: View and remove your associated devices in iTunes

Learn about View and remove your associated devices in iTunes
nicolette of the spirits

Q: I can't add or remove a device from my account

I have been trying and trying to  update my devices associated with my account. 

 

I have one new device to add and two old ones (an old ipod and and old Mac) that need to  be removed. 

 

 

When I go to "My Account"  through itunes and then to Manage My Devices the only option I'm given is to Deauthorize All Devices- no other option is available to me.

 

 

When I go to icloud  and the Settings-the only option I'm given is to  Remove Thie Device.

 

 

What am I doing wrong?

 

I'm trying to access my Account through my Mac and am running OSX Yosemite 10.10.5

MacBook Air (13-inch, Early 2014)

Posted on Oct 4, 2015 7:50 AM