pjosborne

Q: iphone 6s camera lag

I’m experiencing an issue with my iPhone 6s where the camera app is sometimes very laggy when starting up. Most of the time things are fine – I open the camera app and instantly see images from the rear camera. However, on occasion I will get either the last photo taken showing or (more often) see really slow updates (like a frame a second) from the camera for 5-6 seconds before it becomes usable. I haven’t seen anything online about others experiencing this issue, so it would be good to know if this is an isolated hardware issue or something others are seeing (and likely to be fixed by a future software update). FWIW I have done a complete restore on the phone via iTunes without the issue being solved.

Posted on Oct 4, 2015 7:56 AM

Close

Q: iphone 6s camera lag

  • All replies
  • Helpful answers

first Previous Page 4 of 13 last Next
  • by bebe2010,

    bebe2010 bebe2010 Jan 17, 2016 3:16 AM in response to serdarkocak
    Level 1 (0 points)
    Jan 17, 2016 3:16 AM in response to serdarkocak

    Everyone,

    just forget it! the fxxxxing Apple not gonna fix it, they just care about the sales numbers , not the users. I've been reporting and complaining about this bug since iOS9.0, 9.1beta, 9.1, 9.2beta, 9.2, 9.2.1beta...... over the online chat on Apple website, Apple website's feedback, hotline in Macau, Hong Kong and Singapore.... almost every 2-3 days calls to them, all of them just blew me off , no one ever ever ever given me any helpful reply over the past 3 months, I asked them when to fix it, they said no users ever reported, I sent them the video, they said they sent to FUXXING engineers, I asked them any reply , they told me no reply from engineers, I asked them any solution(such as downgrade OS, refund, exchanged with old version iphones) they told me no authority to do so, I asked them what they wanna us to do . they always keep saying no such bugs ever reported from users. I told them check this link, they said they are not allowed to see other website......

     

    Apple, go to Helll! Fxxxk you!

    Never never never buy Apple products anymore.

  • by drrog,

    drrog drrog Jan 17, 2016 3:30 AM in response to serdarkocak
    Level 1 (4 points)
    Jan 17, 2016 3:30 AM in response to serdarkocak

    tested with 9.0.2.  :  9.1 : 9.2 :  9.2.1 beta. Exact same problem with camera lag.

    now i have 9.3 beta 1 same problem.

    yes i have tryed all betas since 9.0.2

  • by Willo26,

    Willo26 Willo26 Jan 18, 2016 5:48 AM in response to pjosborne
    Level 1 (8 points)
    Jan 18, 2016 5:48 AM in response to pjosborne

    Dear All,

     

    One more from Spain with the same lag camera issue with an IPhone 6s 128Gb. Exactly the same problem you are describing. Apple told me to restore with Itunes, 1-2 days seemed to go properly but now the same problema with IOS 9.2. Hardware or software problem? I don't know.. This thursday i have a date with genius bar and I will told you all. I will show them this link.

  • by serdarkocak,

    serdarkocak serdarkocak Jan 18, 2016 10:05 AM in response to Willo26
    Level 1 (4 points)
    iPhone
    Jan 18, 2016 10:05 AM in response to Willo26

    i read a lot of complaints addressing this issue in my countries apple forums. i understand its more common than we think. its a shame that i love this phone and everythink else works perfectly but this camera lag kills me when i need an urgent photo.

    look forward to hearing fix news from anyone.

  • by rahulsk,

    rahulsk rahulsk Jan 18, 2016 5:37 PM in response to pjosborne
    Level 1 (0 points)
    Jan 18, 2016 5:37 PM in response to pjosborne

    Hi All,

     

    I had the same issue as reported by original poster and many in this forum. Initially when the issue started , the camera launch time used to be 8-10 sec on several occasions. Apple did a remote diagnostic and made sure there is no hardware issue  and told me if I visit apple store, i will be provided with a refurbished device in exchange. Common Apple , I spend $810 for a iPhone 6s 64GB and within 3 months of use , I can never accept a refurbished device.I know how I took care of my phone  and no way any customer should be treated with refurbished device at least within first 90 days.

     

    Apple suggested me to do the following :

    1. Reset All Setting

     

    Still I saw this issue randomly, often when I wanted to capture something spontaneously

     

    Please try this step too  :

    1. Settings -> Privacy -> Camera -. disable all the apps which has access

      After I disabled all the apps, the issue was not seen, later I enabled one by one to find out the culprit.

      I can still see this issue but occurrence is very rare, now the only app which has access to camera is skype and whatsapp . So you know who is the culprit .

     

    On second thought's it can be due to new camera stack which apple has released for iphone 6s , as same application works flawlessly for iphone 6

     

    Do let me know what happened once you did this

     

    Thanks

  • by 802iMarket,

    802iMarket 802iMarket Jan 18, 2016 6:00 PM in response to pjosborne
    Level 1 (0 points)
    Jan 18, 2016 6:00 PM in response to pjosborne

    There have been a number of issues with the phone on iPhone 6, you are not alone my friend. I'd suggest making sure your cache is clear and you have enough free space on your phone. It's never a bad idea to clean out old images, songs, etc.

  • by rahulsk,

    rahulsk rahulsk Jan 18, 2016 6:07 PM in response to 802iMarket
    Level 1 (0 points)
    Jan 18, 2016 6:07 PM in response to 802iMarket

    I am not a heavy user, I still have 35 GB free space . For cache cleaning, which app do you suggest ?

    Thanks

  • by serdarkocak,

    serdarkocak serdarkocak Jan 19, 2016 1:58 AM in response to rahulsk
    Level 1 (4 points)
    iPhone
    Jan 19, 2016 1:58 AM in response to rahulsk

    i just want one simple answer from apple or anyone. how can it be possible to see an image that i have never ever shot when launching camera app?

    thats very disturbing. i could see anything on it.

     

    i guess i could even sue apple for monitoring my whole life.

    my iphone 6s is working flawlessly except camera and the problem i am facing is not something simple. its not only a 1-2 seconds lag issue.

     

    i see a random image of somewhere i have been and havent shot picture of it.

     

    using 9.2, set it as a new phone. only whatsapp has got camera acsess and havent got really many apps, mostly stock ones.

    this is driving me crazy.

  • by Willo26,

    Willo26 Willo26 Jan 19, 2016 2:35 AM in response to pjosborne
    Level 1 (8 points)
    Jan 19, 2016 2:35 AM in response to pjosborne

    Yesteday I was focusing the IPhone with camera app to a teammate but no picture was taken. After 5-10 min I opened the app and my teammate was in the screen for 4-5 second.

    Over 17:00 i opened camera app and a black screen appeared and no pictute could take, i had to force close the app and with lag but the second time opened it properly.

    I Insist that I restored the IPhone twice.

     

    One more thing... With camera + app I don't have any problem so I am convinced it is a failure with camera app. Please anyone could confirm with another camera app problem disappear?

  • by serdarkocak,

    serdarkocak serdarkocak Jan 19, 2016 3:13 AM in response to Willo26
    Level 1 (4 points)
    iPhone
    Jan 19, 2016 3:13 AM in response to Willo26

    good point. i have never witnessed the issue with whatsapp. whenever i open it, the camera or video instantly ready to capture.

     

    so we have two problems with stock camera app.

     

    1- it captures or caches pictures without user permission so when we open the camera app, we see that frozen picture for few seconds.

     

    2 - it shows black screen for few seconds when launching the camera app.

     

    so i believe its somethning to do with software. especially camera app.

     

    i suspect also live picture feature causes and interferes with camera app.

     

    9.2.1 update or 9.3 must definetely solve this otherwise we have a major problem.

  • by roolra,

    roolra roolra Jan 19, 2016 1:30 PM in response to pjosborne
    Level 1 (0 points)
    Jan 19, 2016 1:30 PM in response to pjosborne

    +1. I have absolutely the same as described by all. iPhone 6s 64. Guys, please check what CPU do you have? I read somewhere in Internet that affected only devices with Samsung CPU!!!

  • by Willo26,

    Willo26 Willo26 Jan 19, 2016 1:44 PM in response to roolra
    Level 1 (8 points)
    Jan 19, 2016 1:44 PM in response to roolra

    Mine is a TSMC sure N71mAP, i checked it with Lirum. I am almost certain it is a software problem cause with Camera+ App it seemed to go properly.

    I usually use the shortcut camera with lock screen and when you can not take a photo....

    Maybe i have a heavy photo library over 7000 picture in high resolution downloaded in photos... and maybe camera app use camera roll (now photos)sometime...

  • by roolra,

    roolra roolra Jan 19, 2016 2:45 PM in response to Willo26
    Level 1 (0 points)
    Jan 19, 2016 2:45 PM in response to Willo26

    I never use "camera+" app, so problem not here. i am also have big library of photos, nor than 5000 in hi res. But all this arguments totally crashd by expiriance. I try to setup iPhone as a "new iPhone" without any apps and 0 of photos. After 2 hours the problem starts appearing.

     

    but! There exist way to be absolutly shure that next time when camera start will be no any lags. Just close camera app after using (remove from memory by swiping up).

  • by Willo26,

    Willo26 Willo26 Jan 20, 2016 4:01 AM in response to pjosborne
    Level 1 (8 points)
    Jan 20, 2016 4:01 AM in response to pjosborne

    I think it is a problem with camera app, but then why only a few (we)have this issue???

    Any one knows if Apple must change the IPhone for this reason?? And if the answer is yes, change for a new one or a refurbished?

  • by tran xuan,

    tran xuan tran xuan Jan 21, 2016 4:27 PM in response to pjosborne
    Level 1 (4 points)
    Jan 21, 2016 4:27 PM in response to pjosborne

    my phone is brandnew and 64GB memory, iOS 9.2.1. The problem occurred as what FlyingL123 reported. I think it is iOS problem

first Previous Page 4 of 13 last Next