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After installing OS X El Capitan Itunes display error message: This copy of iTunes is corrupted or not installed properly. Reinstall iTunes. (-42,037),

After installing OS X El Capitan Itunes display error message: This copy of iTunes is corrupted or not installed properly. Reinstall iTunes. (-42,037), An unknown error occurred (-42 037). I contacted Apple support Brazil where he was told to download Itunes and try an application only install and second option to reinstall the whole system.I realized both options and not solved the problem. I am no access to Itunes. What to do?

MacBook (13-inch Late 2009), OS X El Capitan (10.11)

Posted on Oct 4, 2015 8:56 AM

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Posted on Oct 8, 2015 7:01 PM

Apple Support has given the following instructions to others who had a similar problem.

First, back up all data.

Select the iTunes icon in the Applications folder and open the Info window. Click the padlock icon in the lower right corner to unlock the settings.

In the Sharing & Permissions section, change the Privilege setting for each Name in the list to Read & Write. Close the window. If the settings aren't visible, click the disclosure triangle on the left so that it points down.

You should now be able to drag the iTunes application to the Trash and empty. Your iTunes data won't be affected.

Then download the iTunes installer package and run it.

4 replies
Question marked as Best reply

Oct 8, 2015 7:01 PM in response to professorcarlossimao

Apple Support has given the following instructions to others who had a similar problem.

First, back up all data.

Select the iTunes icon in the Applications folder and open the Info window. Click the padlock icon in the lower right corner to unlock the settings.

In the Sharing & Permissions section, change the Privilege setting for each Name in the list to Read & Write. Close the window. If the settings aren't visible, click the disclosure triangle on the left so that it points down.

You should now be able to drag the iTunes application to the Trash and empty. Your iTunes data won't be affected.

Then download the iTunes installer package and run it.

After installing OS X El Capitan Itunes display error message: This copy of iTunes is corrupted or not installed properly. Reinstall iTunes. (-42,037),

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