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I was unable to download a movie on Oct. 4. Please credit my account for 5.99. Thank you

I Was unable to download a movie on Oct. 4. Please credit my account for $5.98. Thank you.

iPad

Posted on Oct 4, 2015 1:12 PM

Reply
1 reply

Oct 4, 2015 1:21 PM in response to bsackett45

We are fellow users here on these forums, not iTunes Support nor Apple.


What happens when you try to download it ? Does it show in the Purchased tab in the iTunes Store app on your iPad, and/or the Purchased link under Quick Links on the right-hand side of the store homepage on your computer's iTunes ?


If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

I was unable to download a movie on Oct. 4. Please credit my account for 5.99. Thank you

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