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bought gems for clash of clan and never got them

bought gems for clash of clan and never got them. got charged for 4.99 and never got them, i want a refund

iPhone 5, iOS 7.1.1, Icloud

Posted on Oct 4, 2015 1:32 PM

Reply
1 reply

Oct 4, 2015 1:40 PM in response to Jammylove

Learn how you can request help with an item purchased within the last 90 days.

To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:

  1. Visit reportaproblem.apple.com in your browser.
  2. When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
  3. Find the item you're having a problem with, then click Report a Problem next to it.
  4. From the Choose Problem menu, choose the issue you're having.
  5. Follow the onscreen instructions. You might be asked to describe the problem in a text field.
  6. Click Submit, and we'll review your problem.

bought gems for clash of clan and never got them

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