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IPhone 6S & ICloud

I have difficulties backing up to ICloud with the new Iphone 6S. Does anyone has the same problem? Thanks.

iPad (4th gen) Wi-Fi + Cellular (MM), iOS 9.0.2, Iphone 6S

Posted on Oct 4, 2015 5:27 PM

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Posted on Oct 5, 2015 6:10 PM

There are quite a few encountering the same problem it seems after the iOS 9 update, to begin with though I'd try a few things that have resolved more general back up issues for some users.


You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

First check that your device is correctly connected to the wifi/internet (settings > wifi)

If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.

Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

3 replies
Question marked as Best reply

Oct 5, 2015 6:10 PM in response to DavidLiauw

There are quite a few encountering the same problem it seems after the iOS 9 update, to begin with though I'd try a few things that have resolved more general back up issues for some users.


You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

First check that your device is correctly connected to the wifi/internet (settings > wifi)

If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.

If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.

Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.

IPhone 6S & ICloud

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