HT201516: Mac OS X: How to troubleshoot a software issue
Learn about Mac OS X: How to troubleshoot a software issue
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All replies
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Helpful answers
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Oct 4, 2015 8:33 PM in response to Trujibasby Limnos,Apple says iTunes 12.3 requires OS X version 10.8.5 or later so I don't know where the issue lies unless you are mistaken as to your OS version. Have you tried downloading the installer from Apple's web site?
Link to current iTunes download - http://www.apple.com/itunes/download/
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Oct 4, 2015 8:54 PM in response to Trujibasby Trujibas,i apologize my mac has 10.6.8 version and according to the system i have the latest i can not update the 10.8.5 required.
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Oct 7, 2015 3:15 PM in response to Trujibasby Limnos,You will have to upgrade your OS version, or if you cannot do that, by a newer computer or learn the ways for using a device without iTunes.