najeedcali
Level 1 (0 points)

Q: Not able to login to AppStore after upgrade to ElCapitan, shows the loading spinner

Not able to login to AppStore after upgrade to ElCapitan, shows the loading spinner always. The same thing happens for iTunes also.

But this AppleId works perfectly from my iPhone 6s

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 4, 2015 8:13 PM

Close
najeedcali

Q: Not able to login to AppStore after upgrade to ElCapitan, shows the loading spinner

  • All replies
  • Helpful answers

  • by joe_7399,

    joe_7399 joe_7399 Oct 5, 2015 7:12 AM in response to najeedcali
    Community Specialists
    Oct 5, 2015 7:12 AM in response to najeedcali

    Hello najeedcali,

     

    Thank you for becoming an Apple Support Communities member and for taking the time to create your first post! We’re glad you’re here and can’t wait to hear more from you! :)

     

    If you are unable to log into the App Store or iTunes Store on your Mac, I would first suggest working through the steps located in the following article. 

     

    Mac

    If there's still an issue after you try the steps above, contact your Internet service provider and confirm that these ports and servers are turned on for your network.

     

    If you can’t connect to the iTunes Store - Apple Support

     

    We invite you to reply and let us know if these steps were useful to you in resolving this situation with logging into the iTunes and App Stores on your computer or to provide further information. We know that unforeseen issues after installing a new operating system can be very frustration, but I want to assure you that we are here to help!

     

    We are thrilled that you joined the Apple Support Communities and look forward to your continued participation! 

     

    Have a great day!

  • by kaya1923,

    kaya1923 kaya1923 Oct 14, 2015 4:55 PM in response to joe_7399
    Level 1 (0 points)
    Oct 14, 2015 4:55 PM in response to joe_7399

    Hi folks,

     

    after i updated to el capitan i suddenly could not update apps and stuff like icloud etc. did not work.

     

    Was googleing around the last three days and wasting energy i found out the fix now.

     

    Sometimes its the easier things...i had an entry in my "hosts" file which blocked communication to apple servers, possibly due to an iOS Jailbreak attempt earlier =)

     

    The Keychain did not help in this case, now i have to find a way to reimport my old keychain backup.

     

    i hope some people read this and fix their machines, this drove me crazy for three nights now and there a few guys having this problem according my search attemps =)

     

    Regards
    kaya

  • by Erickmrls,

    Erickmrls Erickmrls Oct 14, 2015 11:41 PM in response to najeedcali
    Level 1 (0 points)
    Oct 14, 2015 11:41 PM in response to najeedcali

    IM having the same problem my phone says iTunes is unav at this time!

  • by RcfNZ,

    RcfNZ RcfNZ Oct 15, 2015 12:06 AM in response to najeedcali
    Level 1 (10 points)
    Oct 15, 2015 12:06 AM in response to najeedcali

    App Store is down - status page is here -http://www.apple.com/support/systemstatus/