10.2.2 crashing while previewing media

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Level 1

4 points

10.2.2 crashing while previewing media

I am in a bachelor Degree Program and i have a assignments due, but FCPX keeps crashing on me. It is v 10.2.2. It does this when I preview imported content. If I reboot I am able to work for about 10 minutes and then it gives up the ghost on previewing imported content. Anyone else experiencing this? How to resolve?

It was doing the same thing in Yosemite, I upgraded to El Capitan. I am new to mac, but I am already very familiar with it since 1 year.

iMac, OS X El Capitan (10.11)

Posted on Oct 4, 2015 8:53 PM

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Answer 1

Best reply

Luis Sequeira1

Level 9

64,340 points

Oct 5, 2015 6:01 AM in response to 8SHORADID

Start by deleting preferences: hold down command and option while starting FCP X, and confirm.

If it still crashes, try creating a new admin user account, and run FCP X in that account for a while. If it works ok there, then something in your own account is causing a conflict. Let us know how that goes.

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Answer 2

8SHORADID Author

Level 1

4 points

Oct 5, 2015 6:25 AM in response to Luis Sequeira1

I should have included a list of things I have tried already.

Started new Project 100 times.
Trashed Preferences.
Created New Admin Profile, repeated above.
Tried 5 different USB 3.0 7200RPM external Hard Drives.
Disconnected Audio Interface and used built in sound card.
Upgraded OS to El Capitan
Removed 3rd Party Plugins
Reinstalled FCPX

My system is a Late 2012 iMac i5 and has 32 Gb of RAM, 512VRAM on NVIDIA GeForce GTX 660M

Rebooting the system allows me to work flawlessly for about 10-15 minutes and then it starts acting up as I preview the clips. Seems like a cache file is overloading during the preview process. The reason I say this is because on a reboot it allows me to work flawlessly for 15 minutes before it acts up. At that point I have to force quit FCPX to get out. If I reopen the program it pinwheels on me right away when I hover over any of the content. Rebooting the system is the only way to clear it up to get anything done, but only 15 minutes. Has this maybe something to do with a Cache file? Or maybe my Hard Drive cache specs?

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Answer 3

Russ H

Level 7

22,432 points

Oct 5, 2015 6:19 AM in response to 8SHORADID

Are you using different media with your new projects? What kind of media have you been using? Test some different format media in new libraries.

Russ

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Answer 4

8SHORADID Author

Level 1

4 points

Oct 5, 2015 6:41 AM in response to Russ H

It is certified Quicktime content coming from my school and others are not having this problem. In addition to what I have already stated above. If I reboot the system, open FCPX and just let it sit there, it will not crash. If I leave it open in the background for example as I type this now I am looking at FCPX on screen, if I just occasionally check it to see if its still running it is good to go. It only crashes once it reaches a certain amount of content previewing.

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Answer 5

Russ H

Level 7

22,432 points

Oct 5, 2015 6:35 AM in response to 8SHORADID

In your first post you said that re-booting bought you 10 minutes of working time before the app became unstable. You mean a system re-boot is required or is relaunching FCP sufficient?

Russ

edit: Re-read your second post, which answers my question.

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Answer 6

8SHORADID Author

Level 1

4 points

Oct 5, 2015 6:50 AM in response to Russ H

Rebooting the system allows me to work flawlessly for about 10-15 minutes and then it starts acting up as I preview the clips. Seems like a cache file is overloading during the preview process. The reason I say this is because on a reboot it allows me to work flawlessly for 15 minutes before it acts up. At that point I have to force quit FCPX to get out. If I reopen the program it pinwheels on me right away when I hover over any of the content. Rebooting the system is the only way to clear it up to get anything done, but only 15 minutes. If I leave it open in the background for example as I type this now I am looking at FCPX on screen, if I just occasionally check it to see if its still running it is good to go. It only crashes once it reaches a certain amount of content previewing. Has this maybe something to do with a Cache file? Or maybe my Hard Drive cache specs?

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Answer 7

Russ H

Level 7

22,432 points

Oct 5, 2015 6:58 AM in response to 8SHORADID

What peripherals are connected to your Mac?

Reboot your system into Safe Mode. Once you get beyond the log-in screen, reboot and relaunch the app.

If it freezes again, run Apple Diagnostics to see whether it reports any hardware issues.

Russ

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Answer 8

8SHORADID Author

Level 1

4 points

Oct 5, 2015 8:05 AM in response to 8SHORADID

It appears to be working after deleting all of the files associated with Final Cut Pro then reinstalling and rebooting. I have been giving it **** for about 10 minutes and it is still going. If it acts up again I will boot to safe mode then back out and into normal mode to try that.

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