USB Keyboard not working with bootcamp Windows 7 x64

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Level 1

4 points

USB Keyboard not working with bootcamp Windows 7 x64

Hello,

I just bought a Mac Mini Late-2012. Installed OSX 10.11 (El Capitan) and created a Bootcamp partition to Install Windows 7 Home Premium x64.

I'm using the Apple USB Keyboard and the wireless Magic mouse. Both worked well during the installation and for the first boot.

Then I installed the Bootcamp drivers on Windows. Starting from this step, the keyboard and the mouse stopped working: I can't log in my Windows system.

I also tried with a PC USB keyboard, but I didn't have an USB mouse to test.

I installed VMware Fusion 8 and ran the Bootcamp partition from OSX. This way I can use my Windows system. And maybe this way I can install some missing driver for my keyboard and mouse so that they work when I boot directly to my bootcamp partition ?

Can someone help me please ?

Mac mini, OS X El Capitan (10.11)

Posted on Oct 5, 2015 12:07 AM

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Answer 1

lllaass

Level 10

210,411 points

Oct 5, 2015 12:44 AM in response to mightor68

Try posting here.

Boot Camp

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Answer 2

Loner T

Level 9

59,471 points

Oct 6, 2015 12:47 AM in response to mightor68

Under HID Devices in Control Panel -> Device Manager, which Apple drivers are installed?

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Answer 3

mightor68 Author

Level 1

4 points

Oct 6, 2015 1:02 AM in response to Loner T

No Apple drivers were installed under HID Devices. So I manually installed the drivers provided in the Bootcamp package, in the Apple directory. Then, I could successfully use the Apple USB keyboard, magic mouse and magic trackpad. I also have the wireless keyboard to configure, but this must be easy now.

I did the installation while booted into the bootcamp partition with VMware Fusion. Also, a standard Microsoft USB mouse worked well without additionnal drivers.

What I found strange is that those drivers didn't install with the Bootcamp setup.exe like other drivers such as network, VGA, sound, SDcard reader, etc. Therefore, I'm wondering if there are other drivers to install manually ?

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Answer 4

Loner T

Level 9

59,471 points

Oct 6, 2015 2:20 AM in response to mightor68

mightor68 wrote:

Therefore, I'm wondering if there are other drivers to install manually ?

Yes. You need to switch back to BC/Windows instead of VMware and now try and fixe the other drivers.

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Answer 5

mightor68 Author

Level 1

4 points

Oct 6, 2015 7:25 AM in response to Loner T

Try and fix ? Really ? Except for external peripherals, I think that the bootcamp setup.exe must install all the mandatory drivers for included hardware !

In Device manager, I have no yellow triangle indicating a missing driver. So, I think everything should be ok now ?

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Answer 6

Loner T

Level 9

59,471 points

Oct 6, 2015 7:45 AM in response to mightor68

Can you check for any 'Other Devices' if you boot directly in BC/Windows?

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Answer 7

mightor68 Author

Level 1

4 points

Oct 6, 2015 7:51 AM in response to Loner T

My Windows admin skill are rather old. Can you be more precise ? What do you mean for "check for any other device" ?

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Answer 8

Loner T

Level 9

59,471 points

Oct 6, 2015 8:07 AM in response to mightor68

In Control Panel -> Device Manager, look for 'Other Devices' as shown. The example is from a iMac 5K.

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Answer 9

mightor68 Author

Level 1

4 points

Oct 11, 2015 4:32 AM in response to Loner T

OK, here is a summary of how I solved my problem.

As I changed the drive for an SSD, I reinstalled both OS X and Bootcamp partitions.

This time, when installing the Bootcamp drivers, I waited until Windows finished discovering and installing every driver. This can take a *very long* time especially when Windows is trying to find the drivers on Windows update.

After that, I still had some unknown device. I manually installed every driver. No way. I had to run the Bootcamp setup.exe once again to correctly detect and install the Intel management drivers (missing PCI Simple Communication Controller).

Finally, everything is in order now.

Thanks everybody here for your help.

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Answer 10

Loner T

Level 9

59,471 points

Oct 11, 2015 5:08 AM in response to mightor68

Please create a fresh Windows Backup as well as System Restore Point, for future recovery, if needed.

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