Yahoo in Mac Mail not logging in since upgrade to El Capitan

Question

Level 1

0 points

Yahoo in Mac Mail not logging in since upgrade to El Capitan

Things were fine with Yahoo in my Mac mail in Yosemite.

I have now upgraded to El Capitan and all mailboxes are blank and I'm getting a login error.

I have completely reset Mac Mail and have tried to add the account from scratch and I just keep getting the login error. I am copying and pasting my email and password credentials which I know are correct as I use them to log into webmail.

Anyone else having glitches with Yahoo and Mac Mail in El Capitan?

iMac, OS X El Capitan (10.11)

Posted on Oct 5, 2015 2:06 AM

Reply

Answer 1

Oct 5, 2015 11:28 AM in response to intastella

Same here. I thought it was something I did (well, I suppose it was, I installed El Capitan!). I have since tried to update the password but I am unable to find where to do it in either Mail or Internet Accounts in System Preferences. Why can't I change passwords?

I'm also got a message in Mail saying it is downloading messages 3 of 3, but after a couple of days it's risen to 24 of 24.

Emails are coming through fine on my iPhone and iPad.

What's going on Apple?!

Reply

Answer 2

mario49

Community Specialist

Oct 5, 2015 11:32 AM in response to intastella

Hello intastella,

After reviewing your post, it sounds like you are not able to login to Yahoo Mail from the Mail app. It looks like you have already done some troubleshooting. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

If you can’t send or receive email on your Mac - Apple Support

If Mail on your Mac keeps asking for your password - Apple Support

Thanks for using Apple Support Communities.
Have a nice day

Reply

Answer 3

Oct 9, 2015 11:20 AM in response to mario49

Hi Mario,

Neither of the links you suggested helped, I'm afraid. The connection doctor shows all green lights. Yahoo emails send and receive from both the iPhone and iPad fine, but not the Mac (I can send but not receive). Very strange...

SSL Port 993

Authentication: I've tried them all

Reply

Answer 4

intastella Author

Level 1

0 points

Oct 9, 2015 11:26 AM in response to inknpaper

I'm with inknpaper. Nothing I have seen or tried has helped this issue. Yahoo mail still won't allow me to login in Mac Mail El Capitan. This really feels like a bug.

Reply

Answer 5

mario49

Community Specialist

Oct 11, 2015 6:06 AM in response to intastella

Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action

Reply