HT203207: Apple Portables: Troubleshooting MagSafe adapters
Learn about Apple Portables: Troubleshooting MagSafe adapters
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Helpful answers
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Oct 5, 2015 8:36 AM in response to Jazmine20by rkaufmann87,If you get no sound or video this indicated the power supply has failed. Take the machine to an Apple Store (if 2010 or later machine) or to an Apple Authorized Service Provider for repair. You can locate an AASP by clicking https://locate.apple.com/country to begin finding one in your area.