Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email Scam

Hello I have received an email from " apple " with a bill for .79p for something I purchased. I have not purchased this item and there is a link to reclaim money ,

here's the catch they want your bank details !! ( I'm not that stupid ) Don't believe it's from Apple plus Apple have my card details anyway ?

Anyone else had something similar ?

Thanks Jane

iPhone 6 Plus, iOS 9.0.2

Posted on Oct 5, 2015 8:06 AM

Reply
Question marked as Best reply

Posted on Oct 5, 2015 8:08 AM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.


reportphishing@apple.com


The link below has information to help identify fraudulent emails.

http://support.apple.com/kb/HT4933

2 replies

Oct 5, 2015 10:13 AM in response to doddsyj

I can't remember for sure, but it seems Apple may have quietly changed their phishing report preferred method of receiving the forwarded email to Forward as Attachment

Reporting Suspected Phishing Attempts

- From > http://www.apple.com/legal/more-resources/phishing/ [emphasis is APPLE's]

If you receive what you believe to be a phishing email purporting to be from Apple, please send it to reportphishing@apple.com, a monitored email inbox, which does not generate individual email replies.


Forwarding the message with complete header information provides Apple with important information. To do this in OS X Mail, select the message and choose Forward As Attachment from the Message menu. For other email applications or webmail based services, consult your provider’s support information to determine how to forward messages with complete headers.

Email Scam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.