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9.0.2 update caused gmail issues

After updating my iphone 6S to 9.0.2, I cannot download my gmail. I restarted my phone and this is when the error occured. Any suggestions?


Sharon

iPhone 6s, iOS 9.0.2

Posted on Oct 5, 2015 10:03 AM

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2 replies

Oct 6, 2015 7:34 PM in response to sharonfromjackson

Try resetting your Mail Account and system by following these steps (please do not skip any steps). First close your Mail App completely from the multitasking window by double clicking the Home button and swiping up the Mail preview pane up until it disappears from the screen. You may have to look for the Mail pane by scrawling to the left as there may be other panes there from other apps. Then go to Settings > Mail, Contacts, Calendars > locate your email provider and click on the account. Then on the next page Delete Account. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything. Then go back to Settings > Mail… and add the account again.

9.0.2 update caused gmail issues

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